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District Manager In Training

charlotte, nc • Posted 1 weeks ago
Onsite Full Time General

District Manager in Training (DMT) at A Plus AutomotiveA Plus Automotive was founded in 2019 with a clear vision: to build a profitable business by creating a positive employee experience, so that every team member is passionate about delivering a customer experience that exceeds expectations. We are seeking a District Manager in Training (DMT) who is ready to grow into a multi-unit leadership role and help drive that vision forward.This is a hands-on leadership development role. Candidates will be required to learn our POS system, processes, and operations by running a store for 3–6 months. During this time, you will demonstrate your ability to lead a team, deliver results, and develop your replacement.

Promotion to a District Manager role is earned by proving you can successfully operate a location, build a strong team, and consistently deliver performance.Key responsibilities include:Perform all General Manager duties while in trainingEnsure all locations: open on time and operate until scheduled closingAre properly staffed for business needs, including key roles (e.g., inspectors in NC locations)Monitor and manage daily KPIs, including mid-day (1 PM) performance checks to ensure pacing toward goalsAdjust operations as needed to improve performance and control laborSend a daily recap email summarizing: challenges addressed, opportunities identified and action plans created, wins achievedSubmit a weekly goal improvement planAct as a leader and motivator, maintaining a high level of energy, positivity, and engagementHold team members accountable: recognize strong performance, address missed expectations through coaching and corrective actionHandle escalated customer concerns, claims, and warranties over $100Complete and manage all Personal Action Forms (PAFs) for employee changesRecruit, hire, and continuously build a strong talent pipelineManage customer feedback and online reviews, responding professionally and taking action when neededVerify payroll accuracy weekly (Thursday): ensure timecards, breaks, and employee data are correctManage inventory and approve orders within budgetMaintain strong communication by responding to emails with professionalism and detailBuild bench strength through cross-training and succession planningSupport and promote company initiatives, contests, and incentivesEnsure all administrative tasks (payroll, bonuses, new hires, PAFs) are completed by Monday at 8 AMExpectations include:Work 5 days / 55 hours per week in-store, while remaining engaged and available as neededLead by example and build a team that enjoys their work and takes pride in performanceIncrease sales, control costs, and drive profitabilityTeach, train, coach, and motivate teams to achieve bonusesDelegate effectively and follow up to ensure executionDeliver consistent performance managementEnsure an outstanding customer and employee experienceCore strengths include:Strong leadership and conflict resolution skillsAbility to listen, coach, and develop othersSelf-motivated with the ability to work independentlyHigh level of accountability for people, performance, and resultsStrong communication and computer skills (Excel, email, text, Zoom)Primary focus includes:Deliver an exceptional employee and customer experienceRecruit and staff for growth while maintaining labor controlTrain and enforce adherence to processes and proceduresPrevent and resolve customer issues and damage claimsAchieve KPI targets: sales, customer count, payroll cost, profitabilityMaintain a safe work environment for employees and customersSecondary focus includes:Facility and equipment maintenanceStore appearance and curb appealRecruiting and hiringFleet account growth and managementCompletion of online trainingWhat success looks like:For the company: increased profitability and growth, lower turnover and stronger leadership retention, increased customer countFor teammates: more promotion opportunities, performance-based raises and bonuses, job stability and career growthFor customers: consistent, high-quality service, trust that A Plus Automotive will always do the right thingWhen expectations are not met:For the company: lost business and declining performance, increased turnover and poor moraleFor teammates: fewer growth and earning opportunities, less enjoyable work environmentFor customers: reduced trust and satisfaction, longer wait times and inconsistent serviceCareer growth opportunity:This role is designed for individuals who want more than just a job—you want to make an impact, develop people, and grow a business. Advancement to District Manager requires:Successfully running a store during trainingTraining and developing a capable replacementDemonstrating strong leadership and consistent resultsIf you're ready to take ownership, lead from the front, and build something meaningful, we want to hear from you.Let's talk about the SpeeDee Service Difference:Local Ownership: Most SpeeDee stores are locally owned. They're run by families who service the automotive needs of other families in their communities.Quality Service: SpeeDee was built on a solid commitment to customer service.Training and Certification: SpeeDee owners hire ASE-certified technicians for tune-ups, mechanical work and other repairs. Advanced training is available through the SpeeDee Performance Certified program.Multi-Point Courtesy Check and Service Review: Every time you bring your vehicle in for a 17-Point Oil Change, we'll also give you a multi-point courtesy check and a service presentation as an added bonus.Free Top-Off Service: To help keep your car running smoothly and safely, SpeeDee offers a free top-off service for the 3 months or 3,000 miles following any SpeeDee oil change or tune-up service.Maintenance Records: If you're not sure which services you need or which services you've already completed, don't worry.

We'll keep track of your SpeeDee maintenance history and manufacturer's recommended service schedule.Affordable Rates: Looking for an alternative to your dealership? Compare their prices to ours, and you may find that SpeeDee can perform the services you need at a lower cost.You Decide: It's our policy to provide you with the information you need to make a decision without pressure or overselling. Visit your local SpeeDee today – no appointment necessary!This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee.

All inquiries about employment at this franchisee should be made directly to the franchisee/franchise location, and not to SpeeDee Worldwide, LLC.

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