Job Summary
The Church's Market Leader is a dynamic leader who is passionate about providing our guests a high quality, value-oriented dining experience with friendly, quick, accurate service in a clean and safe environment. The Market Leader is responsible and accountable for all of the business activities in multiple restaurant locations, specifically to:
- Provide a superior and memorable experience for all restaurant guests.
- Build a talented restaurant management team focused on solid execution of operational and food preparation standards.
- Control expenses to budget or better.
- Create a culture focused on executing operations excellence for cleanliness and service.
- Develop future talent to support organizational growth.
- Achieve sales goals.
Key Duties/Responsibilities
- Provides Inspired Leadership: Positive advocate for Church's and inspires market team members to demonstrate, communicate, and live Church's vision, mission, purpose, and core values.
- Creates a World Class Guest Experience: Build management team understanding and commitment to guest service standards; ensure speed, accuracy, cleanliness, and food quality standards exceed guest expectations.
- Manages Sales: Establish location performance targets and regularly measure results making adjustments as needed.
- Builds Talented Management Teams: Consistently source the market for qualified talent; effectively assess and measure employee skills and developmental needs utilizing performance data, performance documentation, and personal observations; provide consistent, specific, measurable performance feedback to all team members.
- Manages Operational Execution and Expense Control: Manages compliance to labor scheduling guidelines; regularly reviews critical operating reports and identifies opportunities to support achieving budget; review and reconcile bank deposit discrepancies; review food cost reports and resolve discrepancies.
- Delivers Exceptional Brand Standards, Cleanliness and Safety: Ensure all internal and external restaurant areas follow standard safety rules and are compliant with security practices; conduct regularly scheduled restaurant visits with the management team to evaluate restaurant conditions and develop improvement plans when necessary; react quickly to product safety recalls and follow up for 100% compliance in assigned locations.
- Performs other duties as assigned.
Position Requirements (Education, Qualifications, Experience)
- High school diploma or equivalent required. College or industry related training preferred.
- Must have access to a vehicle, possess valid driver's license, and provide proof of insurance.
- Must be eligible to work in the United States.
- Working knowledge of PCs and Microsoft Office and industry related software platforms.
- Must have working knowledge of labor cost reporting, operating statements, and other business-related reporting.
- Knowledge and/or passion of the restaurant business.
Competencies
- Critical Thinking – Defines and resolves a situation or problem by analyzing issues involved, weighing options, and evaluating alternatives; maintains objective attitude; approaches situations and problems systematically; uses observation, experience, reflection, and/or reasoning to drive business forward.
- Influencing Others – Convinces and persuades others in either positive or negative circumstances to accomplish goals and objectives; responds to objections successfully; uses tact when expressing ideas or opinions.
- Initiative – Takes action proactively; addresses issues or opportunities without supervision; focuses on desired results and accomplishments; demonstrates clear purpose, enthusiasm, and a "can-do" attitude.
- Innovative and Creative – Looks for ways to improve oneself, the job, the project, the system, and the organization; challenges conventional practices, generates new ideas to create novel solutions to problems.
- Managing Execution – Manages multiple projects and effectively prioritizes tasks and goals; uses goals to guide actions and create detailed action plans; organizes and schedules people and tasks; utilizes resources effectively to meet goals.
- Negotiating – Presents issues or ideas in a clear and influential manner; maintains an open-minded and non-judgmental attitude; listens to others' views and empathizes.
- Relationship Management – Initiates and develops relationships with others; demonstrates credibility; confronts conflict quickly and professionally; inspires confidence in others.
Physical Requirements
Employees must be able to perform the essential functions of the position with or without reasonable accommodation.
#J-18808-LjbffrDistrict Manager - Churchs Chicken Wichita, KS in wichita at Unknown Company
This position is listed as full time and onsite.