District Manager

District Manager - Supervise multiple Domino's locations. APPLICANTS WITH NO PIZZA EXPERIENCE WILL NOT BE CONSIDERED.

Job Title: District Manager

Responsibilities

• (20%) Develop and achieve Operating Plan
  • Work with Managers to develop budget for area.
  • Conduct trend and profitability analysis, review PWR daily, and utilize TPP Report for lost potential profits identify areas and introduce action plans after reviewing with GM’s.
  • Meeting operating plan using P/L reviews with Manager of Ops and Franchisee.
  • Communicate with area on weekly sales and profit numbers, Turnover, Service Numbers, OER.
  • Identify under-performing stores and develop plan of action.
  • Work with Franchisee on strategy for area for local store marketing and national promotions.
  • Develop a strategy to hit all sales goals.
  • Develop systems to manage area operations OER, and Eco Sure.
• (15%) Build sales to meet company goals
  • Create and develop strategies for increasing sales.
  • Focus on the following responsibilities which have an impact on meeting sales goals.
  • Facilitate and develop relationships with local communities and businesses.
  • Ensure area utilizes active local store marketing.
• (10%) Support General Managers, and entire area
  • Ensure all personnel and stores have appropriate tools to operate business.
  • Provide direction on company, and area goals and offer plan to achieve them.
  • Actively listen to staff through conducting performance appraisals and provide appropriate follow‑up.
  • Be accessible.
• (10%) Maintain effective communication at all times
  • Act as liaison with Leadership Team.
  • Identify what is important to GM’s and present a clear and relevant message in a timely manner.
  • Attend and run assistant Manager Meetings.
  • Lead the roll‑out of national promotions for area.
  • Address all problems/issues in a timely manner and identify opportunities for improvement.
  • Attend general manager team meetings and interact with team members.
  • Build positive relationship with area and create a fun atmosphere.
• (10%) Ensure area stores are properly staffed and trained
  • Coordinate with Human Resources to strategize on staffing and turnover issues.
  • Enforce the use of interview and selection tools.
  • Uphold integrity of training system.
  • Develop and enforce systems that drive training process.
  • Hold general managers accountable.
• (10%) Administration
  • Provide weekly numbers to management and produce standard reports. Conduct additional analysis as necessary.
  • Administer wage and benefits to area and ensure proper completion of HR forms.
  • Lead the coordination with management on store changes. Compile feedback from GM on delivery area and competitive activities.
  • Daily agenda, schedule, checklist sent weekly to Manager of Operations.
  • Attend all meetings and Teams Calls.
  • Review of store schedules by Noon Wednesday.
  • Friday nights through Dinner Rush expected unless on Vacation.
  • At least one close per week. 1 preopen / open shift per week.
• (10%) Uphold policies and standards
  • Ensure adherence to all DPI standards.
  • Ensure use of tools given to monitor standards such as OER and Eco Sure.
  • Provide a harassment free work environment and follow all Human Resources policies.
  • Appropriately handle all disciplinary actions in a consistent manner.
  • Ensure stores are properly maintained.
  • Ensure product quality standards are always followed.
• (10%) Ensure area provides excellent customer service
  • Enforce Golden Rule and the Honor Guarantee.
  • Develop and drive strategies to achieve company service goals.
  • Ensure area is appropriately staffed.
  • Ensure area responds to customer complaints and are closed within 24 hours.
  • Review and coaching utilizing CSAT in PWR as guide for Customer’s Satisfaction.
• (5%) Enforce Safety and Security Standards
  • Maintain in-depth knowledge of all safety and security standards.
  • Ensure GM’s conduct ongoing in-store briefs, Cash Handling, Tiger, Safety and Security briefings.
  • Oversee communication with other stores when safety/security issues arise.
  • Enforce policies and provide appropriate actions as necessary.
  • All Safety Security incidents reported Immediately.
  • Ensure all accident forms, workers comp, insurance, and legal is completed within 24 hours of incident.
  • This section is zero Tolerance, nothing is more important than the Safety and Security of our Team.

Qualifications

• Successfully managed a group of Domino’s Pizza or fast food restaurants 5-7 years + Supervisory experience required.
• Bachelor’s Degree preferred.
• Excellent communication, motivational and team building skills.
• Excellent decision making and crisis management skills.
• Proficient in Microsoft office products.

Store Visit Expectations

• Plan on visit being 1-1.5 hours. Minimum, no in and outs unless touring with Leadership.
• Completion of Self OER, and Large Pepperoni Timing on every visit.