Distribution AssistantThe Distribution Assistant plays an integral role in making sure we provide exceptional service to our clients by accurately preparing and packaging payroll checks for delivery. Once a payroll has been processed it is the responsibility of the distribution team to ensure that over two million payroll checks per month are accurately packaged and picked up by the courier service. The distribution team prints, inserts, and packs payroll checks shipping to clients based on their needs.Primary responsibilities include:Accurately match each order's checks/vouchers and ensure printing and packing instructions are followed.Review and sign off all pack out sheets for approval indicating appropriate processes were followed.Perform weekly inventory to ensure appropriate stocking of supplies.Safely operate and troubleshoot printers, sealers, and inserting equipment.Perform operator maintenance and minor repairs to printing and finishing equipment.Act as keyholder to open and close distribution center. (If needed)Interact directly with outside technicians for more advanced equipment repair as necessary.
Make service calls as needed for critical equipment repairs.Assist with inventory control by conducting weekly inventory counts.Department equipment and procedural SME's providing feedback to management, assist with training new hires, and keep training material up to date.Respond and send e-mails related to CRM inquiries for any quality defects, tracking queries, delivery issue(s) and can remediate the issue and follow-up accordingly to determine root cause.Timely and proactively follow-up on client requests for resolution.Assist with the printing and preparation of advanced Tax Distribution work. (If needed)Research and maintain key intradepartmental documentation.Responsible in assisting nightly audit for accuracy and take corrective action on identifiable issues along with sending the tracking files in a timely manner.Responsible for communication with shipping couriers as needed.Provide feedback during team huddles and 1-1 meetings.Available to work a fixed schedule, Part-time 3 days a week 8+ hours per day at the direction of the Manager and Full-time up to at least 5 days/40 hours per week.Responsible for partnering with the Tax Distribution team to ensure mailing of timely payments to various state/local tax agencies, providing exceptional service to clients by accurately preparing and packaging agency checks for delivery.Work overtime as needed, especially during year-end.Other duties and projects as assignedEducation and experience:Experience in packing, mail room or distribution environment desirable.High School or GED equivalent preferred.Strong attention to detail requiredMust be able to work independently with minimal supervisionPhysical requirements:Mobility is required to stand for long periods, sitting, walking, and bending.Ability to regularly lift, hold and carry objects weighing up to 30 pounds.Ability to sit for extended periods: The role requires sitting at a desk or workstation for long periods, typically 7-8 hours a dayUse of computer and phone systems: The employee must be able to operate a computer, use phone systems, and type. This includes using multiple software programs and inquiries simultaneously.Paylocity is an equal-opportunity employer. Paylocity is committed to the full inclusion of all individuals.
We recruit, train, compensate, and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. At Paylocity, we believe diversity makes us better.We embrace and encourage our employees' differences in age, culture, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion or spiritual belief, sexual orientation, socio-economic status, veteran status, and other characteristics that make our employees unique. We actively cultivate these differences through our employee resource groups (ERGs), employee experiences, perspectives, talents, and approaches to drive innovation in the software and services we provide our customers.The base pay range for this position is $15.19 - $21.68/hour however, base pay offered may vary depending on job-related knowledge, skills, and experience. This position offers a full range of benefits outlined here.
This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location.