Dispatcher - Office Admin

Dispatcher - Office Admin Architectural Products GroupOldcastle, a CRH company, is reinventing what's possible in building solutions. We are the leading provider of innovative outdoor living products and utility infrastructure solutions for the water, energy, and communications markets throughout North America. We're a trusted and strategic partner to engineers, contractors, distributors, specifiers, retailers, and homeowners alike as the manufacturer of precast concrete, polymer concrete, and plastic infrastructure products.Job SummaryThis position is responsible for coordinating and scheduling all customer deliveries and managing a combination of company trucks and outside haulers.

This position is responsible for the dispatch function, coordinating with the sales department, shipping receiving, customer, delivery truck services and the logistics operations.Job ResponsibilitiesReceive and process customer orders through telephone, email, and other electronic meansPrepare a shipping schedule that maintains accountability of all outgoing and incoming shipmentsWork closely with company trucking fleet and outside haulers to meet delivery times and compliance with delivery requirements as per customer needsCommunicate effectively with customers and truck drivers to dispatch orders in a timely and efficient mannerMust be familiar with the delivery area to assist with route and travel time planningMust be able to build rapport with others including team members, drivers, vendors, sales team, operations team and customersMust be customer focused and be able remain focused under stressful conditions and in a fast-paced environmentThe ability to multi-task is importantUnderstand NC and SC DOT/DMV regulations that pertain to shipping and transportation of building products via truckPossess the ability to work with tracking and scheduling software and to learn new programs as they are introducedMust be able to act quickly and creatively to solve problems; work independently and make decisionsDisplay a professional, positive, and courteous attitude to co-workers, supervisors, customers, and the general public alwaysWork in a team environment and assist co-workers or supervisors/managers with other duties as requiredPerform opening and closing procedures; prepare and review daily reports and maintain proper records according to company policyAvailable to work overtime, nights and weekends when necessaryReliable attendance is essential in performance of the roleJob RequirementsMinimum high school/general education degree (GED) requiredPrevious related experience in building materials dispatch or transportation industry preferredKnowledge of masonry and hardscapes products, building materials, and cements is preferredMust possess computer aptitude, the ability to use Microsoft Excel, Word, Outlook, and Teams, and the ability to learn new computer skillsMust possess excellent verbal and mathematical skillsRead and understand maps and use mapping toolsWhat CRH Offers YouHighly competitive base payComprehensive medical, dental and disability benefits programsGroup retirement savings programHealth and wellness programsAn inclusive culture that values opportunity for growth, development, and internal promotionAbout CRHCRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.Oldcastle APG, a CRH Company, is an Affirmative Action and Equal Opportunity Employer.

EOE/Vet/DisabilityCRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.