Dispatch Coordinator

Position Overview The Warehouse Logistics Coordinator supports daily warehouse operations by managing paperwork, billing documentation, container scheduling, and communication between warehouse staff, forklift operators, and incoming truck drivers. This is a fast-paced, hands-on role that requires strong organization, clear verbal communication, and accuracy with records and reports.

Day-to-Day Tasks:

• Maintain accurate records and track information in Microsoft Excel
• Compose, respond to, and manage professional correspondence in Microsoft Outlook
• Follow billing procedures and process and maintain accurate documentation
• Prepare, organize, and maintain departmental reports as required
• Communicate work assignments and give clear instructions to forklift operators to support daily operations
• Communicate with drivers about their loads, provide relevant instructions, and help coordinate daily activities
• Communicate updates, instructions, and operational information clearly and efficiently by radio
• Place container orders and coordinate arrivals according to operational requirements
• Maintain accurate container order records, organize paperwork, and keep documentation accessible
• Travel regularly between the warehouse and the external guard shack to retrieve bills and related paperwork; trip frequency varies with daily container volume

Job Requirements:

• Working proficiency in Microsoft Excel — data entry, tracking, and record keeping
• Experience with Microsoft Outlook and professional email etiquette
• Familiarity with billing procedures and documentation
• Ability to prepare and maintain reports
• Strong verbal communication skills; able to interact professionally and confidently with employees, truck drivers, and other personnel
• Ability to give clear direction to forklift operators and truck drivers
• Ability to operate a two-way radio
• Strong organizational and recordkeeping skills
• Ability to pass the Mallory pre-employment test

Physical requirements:

• Ability to stand and walk extended distances throughout the workday
• Frequent walking between the warehouse and the external guard shack, with frequency depending on daily container volume
• Ability to work in a warehouse environment