Discharge Planning Assistant

Discharge Planning AssistantThe Discharge Planning Assistant works closely with the Department to meet the discharge planning needs of our client hospitals' patients. They collaborate with patients, nursing homes, and mental health and substance abuse facilities regarding target length of stays, payer requirements, and care options available to meet patients' needs.Duties and ResponsibilitiesFax medical records to nursing home facilities based on patients' continued care needsContact nursing homes to verify receipt of patients' medical records and acceptance of patients into the facilitiesMaintain a written record of the number of facilities contacted and the outcome of the telephone callsScan records into our internal databaseCreate accounts in our database and update accounts with detailed progress notes as neededMaintain an updated list of nursing homes' contact informationProduce Discharge Planning reports using Microsoft Excel and our proprietary databaseEffectively communicate with client hospitals to assist in implementing an appropriate discharge plan to meet patients' needsInteract with health care providers to facilitate movement of the patient through the systemFacilitate timely discharges/transfers, seeking early identification of the appropriate reimbursement source for nursing home placement or rehabilitative servicesWork effectively with hospital staff, patients, and families to reduce the incidence of avoidable days to lower the patients' overall average length of stayOn occasion, travel to deliver and/or retrieve documents from our client hospital locations and nursing homesOther duties as assignedUse, protect and disclose patients' protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standardsQualificationsCollege degree or work equivalencyValid Driver's License with clean driving recordAbility to learn internal databases (Prolaw)Proficiency in Microsoft Office SuiteStrong interpersonal skills, ability to communicate well at all levels of the organizationStrong problem solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analysesHigh level of integrity and dependability with a strong sense of urgency and results orientedExcellent written and verbal communication skills requiredGracious and welcoming personality for customer service interactionWorking ConditionsOccasional travel to deliver/receive documentsPhysical Demands: While performing the duties of this job, the employee is occasionally required to move around the work area; Sit; perform manual tasks; operate tools and other office equipment such as computer, computer peripherals and telephones; extend arms; kneel; talk and hear.Mental Demands: The employee must be able to follow directions, collaborate with others, and handle stress.Work Environment: The noise level in the work environment is usually minimal.Med-Metrix will not discriminate against any employee or applicant for employment because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, veteran status, other non-merit based factors, or any other characteristic protected by federal, state or local law.