Disability Specialist

Supporting the Individual Disability Income claims process, the full-time Individual Disability Claims Specialist will manage communication, gather claim information, and complete administrative tasks in a virtual environment. Key Responsibilities Lead timely follow-up efforts for assigned pending IDI claims, ensuring alignment with service standards Create professional correspondence for insureds and other stakeholders while maintaining organized claim files Coordinate communication with insureds and internal partners to obtain information and provide status updates Required Qualifications High school diploma required for accurate claim documentation and professional correspondence Experience using claim systems and Microsoft Office to manage workload and document interactions Detail-oriented and dependable approach with a commitment to supporting timely claim outcomes Ability to exercise sound judgment and make decisions based on available facts