Disability Intake Specialist

Providing timely and accurate claim information, the full-time Disability Intake Specialist will support the call center by gathering necessary details for disability claims, delivering exceptional customer service, and documenting claims in the system. Key responsibilities Deliver customer-focused disability and leave claim information to internal and external clients Document claim submissions and ongoing claims accurately in the claims system Collaborate with team members to maintain a positive work environment and support one another Required qualifications High school diploma required; college degree or relevant experience preferred Experience in customer service, data entry, or contract roles is a plus Ability to communicate complex claim information clearly and effectively Detail-oriented with a focus on accurate documentation and timely service Commitment to professionalism, flexibility, and continuous learning