- Manage the treasury services unit and a team of billing specialists
- Manage daily cash positioning and liquidity activities, including cash forecasting, bank account monitoring, and short-term funding requirements
- Oversee accurate processing and application of customer payments received through ACH, wire, lockbox, and check transactions
- Lead collection efforts on aged and complex receivable accounts to improve cash flow and reduce delinquency levels
- Manage relationships with outsourced collection agencies and vendors, including performance monitoring, service-level oversight, compliance reviews, and recovery reporting
- Analyze collection results, aging trends, and recovery metrics, providing recommendations to improve collection effectiveness and reduce bad debt exposure
- Serve as a liaison between Treasury, Accounting, Billing, and business units to resolve payment disputes and collection issues
- Develop and implement process improvements, automation opportunities, and enhanced controls across treasury operations and collections activities
- Support banking initiatives, treasury projects, audits, and regulatory reporting requirements
- Perform other duties as assigned
Requirements
- Bachelor's degree in finance, accounting, business administration, or related field, required
- 5+ years of experience in treasury, cash management, accounting, collections, accounts receivable, or banking operations
- 3+ years leadership experience with a proven ability to identify, develop and retain top talent
- Strong knowledge of liquidity management, cash forecasting, banking services, and collection practices
- Advanced analytical, communication, and problem-solving skills
- Proficiency with treasury workstations, banking platforms, ERP systems, and Microsoft Excel
- Certified Public Accountant preferred
- Experience managing third-party collection vendors or outsourced service providers preferred
- Must reside and work within one of Encova Insurance's eligible U.S. states
Core Competencies
Demonstrates expertise in treasury management, cash forecasting, and collections, with a strong focus on process improvements and compliance. Proven ability to lead teams, manage vendor relationships, and analyze financial metrics to enhance cash flow and reduce delinquency.
Highest-signal resume keywords
- Treasury Management
- Cash Forecasting
- Collections Management
- Vendor Relationship Management
- Advanced Analytical Skills
ATS Optimization Keywords
Hard Skills
- Cash Positioning
- Liquidity Management
- Accounts Receivable
- Banking Services
- Payment Processing
- Financial Analysis
- Process Improvement
- Compliance Review
- Recovery Reporting
- Problem-Solving
Soft Skills
- Leadership
- Communication
- Team Development
- Interpersonal Skills
- Analytical Thinking
Certifications & Qualifications
- Certified Public Accountant
Industry Keywords
- Treasury Services
- Cash Management
- Billing
- Outsourced Collection Agencies
- Regulatory Reporting
Tools & Technologies
- Treasury Workstations
- Banking Platforms
- ERP Systems
- Microsoft Excel