Director - Technology Risk & Control

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Job Summary:

American Express is a company with a long history of innovation and a commitment to its customers and employees. They are seeking a Director of Technology Risk & Control to lead the Technology Resilience team, ensuring compliance with regulations regarding Disaster Recovery and Operational Resilience while collaborating with various enterprise partners. The role involves overseeing risk assessments, developing mitigation strategies, and enhancing risk management frameworks within the organization.

Responsibilities:

• Oversees and mentors a team of Technology Resilience colleagues, enabling a culture of continuous learning, growth opportunities, and inclusivity for individuals and teams through mentoring, feedback, and metrics, and ensuring adherence to best practices and standards

• Provides direct leadership and coaching to teams, supporting training and development of best practices

• Transform direct team and fellow technologists to a mindset of resilience. Leveraging Operational Resilience practices, ensure that relevant third parties are reviewed for adherence to the regulations.

• Manages resource allocation, project timeline, and budget for projects, ensuring alignment with organizational goals

• Ensure that all areas of Technology are delivering on the standards set forth by the Business Disruption policy and associated standards.

• Partners with second- and third-lines of defense to ensure all applicable regulations are being met.

• Provides leadership and strategic direction to the Technology Risk & Control function, aligning with the organization's mission, vision, and business objectives

• Conducts comprehensive risk assessments, ensuring thorough evaluation of risks and accurate, actionable reporting to executive leadership

• Develops and implements risk mitigation strategies to protect the organization's technology infrastructure and support long-term business strategies

• Directs and oversees the identification and evaluation of controls and adherence to controls, ensuring comprehensive risk management across the organization

• Oversees the enhancement and implementation of risk management frameworks and documentation, ensuring standardization and consistent application across the organization

• Guides training and development programs to enhance the skills and knowledge of the Technology Risk & Control team, ensuring continuous professional growth and effective risk management

• Collaborates and co-creates effectively with teams in product and the business to align technology initiatives with business objectives

Qualifications:

Required:

• Bachelor's Degree in Computer Science, Information Systems, Cybersecurity, and/or comparable experience

• Advanced knowledge of global technology standards and applicable regulations

• Expertise in enterprise risk management with an emphasis on operational risk management and technology risk

• Expertise in Operational Resilience, Business Continuity Management and Technology Resilience / Disaster Recovery principles

• Experience in technology risk & control and information security

• Experience in Operational Resilience, Business Continuity Management and Technology Resilience / Disaster Recovery

• Experience in third-party risk management

• Experience in processing regulatory requirements and compliance standards in the technology sector

• Experience with Business Continuity / Disaster Recovery tools such as ServiceNow, Archer, MetricStream, Fusion

• Experience working with auditors and/or regulatory examination

Preferred:

• Advanced degree or professional certification preferred

Company:

American Express is a financial services company that provides credit cards, charge cards, payment solutions, and related services. Founded in 1850, headquartered in New York, New York, USA, team size 10001+ employees, currently Public Company.

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Industries

  Software Development

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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