Responsibilities
- Own the successful delivery of multiple concurrent WMS implementations from initiation through hypercare
- Ensure alignment with GXO standard implementation methodologies, playbooks, and repeatable deployment models
- Drive accountability across project teams to meet scope, timeline, and quality expectations
- Oversee key milestones including system configuration, SIT/UAT, deployment readiness, and production go‑live
- Identify risks early (resource gaps, integration dependencies, vendor delays) and drive mitigation plans
- Escalate critical issues to leadership with clear ownership and resolution paths
- Ensure readiness across all deployment phases, including operational and IT transition
- Lead and develop teams of Implementation Analysts and Integration Analysts
- Define clear roles, responsibilities, and ownership across workstreams
- Manage resource capacity planning and allocation across projects
- Coach teams on delivery discipline, problem‑solving, and stakeholder communication
Requirements
- 10+ years of experience in IT implementations, with a strong focus on WMS (Blue Yonder preferred)
- Proven leadership experience managing multi‑functional technical teams
- Strong understanding of the end‑to‑end implementation lifecycle (design, build, test, deploy, support)
- Experience with integrations (APIs, middleware such as GXO IQ / MuleSoft)
- Strong stakeholder management and executive communication skills
- 5+ years of people management experience
- Willingness to travel up to 25%
#J-18808-Ljbffr