Director, Technical Program Management

Responsibilities

• Own and advance core platforms and high-impact solutions that enable safe, accelerated adoption of Generative AI across the company.
• Drive programs that take cutting‑edge AI research from concept to production‑grade deployment.
• Collaborate closely with researchers, engineers, product owners, designers, data scientists, and stakeholders to translate AI models into scalable, production‑ready solutions.
• Simplify complex technical concepts and influence decision‑making across product, engineering, design, and data science teams.
• Lead the development and orchestration of agentic AI chatbots and intelligent assistants that support context‑aware, multi‑agent interactions.
• Partner with research teams to manage pre‑training, fine‑tuning, and inference optimization, ensuring performance and efficiency at scale.
• Work with risk, security, and compliance teams to identify and mitigate risks related to generative AI.
• Establish frameworks for experimentation, evaluation, and deployment of generative AI models.
• Track milestones, dependencies, and delivery to keep programs on schedule and within scope.
• Translate academic research into practical applications and drive adoption of AI technologies across production environments.
• Demonstrate exceptional communication, collaboration, problem‑solving, and influencing skills to manage cross‑functional teams.

Basic Qualifications

• Bachelor’s degree in a technical field.
• At least 7years of experience managing technical programs.

Preferred Qualifications

• 7+years of experience designing and building data‑intensive solutions using distributed computing.
• 3+years of experience building distributed systems and highly available services with cloud computing (AWS preferred).
• 3+years of experience building highly scalable mobile products and platforms.
• 3+years of experience with Agile delivery.
• 3+years of experience delivering large and complex programs, owning both business and technical vision.
• Experience building systems and solutions within highly regulated environments.
• MBA or master’s degree in a technical field (or equivalent experience).

Benefits

Salary range: $230,400 – $286,900 annually, depending on location. Position is eligible for performance‑based incentive compensation and a comprehensive benefits package that supports overall well‑being.

EEO Statement

Capital One is an equal opportunity employer (EOE, including disability/vet). Capital One promotes a drug‑free workplace and considers qualified applicants with a criminal history under applicable laws. For accommodations, contact Capital One Recruiting.