Director, Talent Programs

Zeta Global (NYSE: ZETA) is the intelligent AI infrastructure company helping enterprises transform proprietary data into enterprise intelligence. The Zeta Data Cloud and Athena by Zeta connect proprietary enterprise knowledge with advanced AI to enable better decisions, more effective customer engagement, and stronger business outcomes. With one of the industry's largest proprietary data assets, Zeta helps organizations accelerate AI transformation and build durable competitive advantage. Founded in 2007 by David A. Steinberg and John Sculley, Zeta is headquartered in New York City with offices worldwide. Learn more at .

ABOUT THE ROLE

The Director, Talent Programs is a strategic program management leader responsible for delivering and continuously improving high-impact talent and employee programs across Zeta Global. This role will lead complex, cross-functional work across performance management, engagement surveys, global talent programs, and recruiting projects.

Reporting to the Senior Director, Talent Development & Experience, this role partners closely with Talent Acquisition, HR Business Partners, Learning & Development, Internal Communications, People Operations, and business leaders to create a seamless experience from candidate acceptance through onboarding, development, engagement, and ongoing employee milestones.

This is a hybrid role based in our New York City headquarters. Team members work from our NYC office Tuesday through Thursday each week, with remote flexibility on Mondays and Fridays.

Responsibilities

• Partner with the Senior Director, Talent Development & Experience to execute Zeta’s global talent strategy across the employee lifecycle, such as recruiting projects, performance management, engagement surveys, and ad hoc projects.
• Translate strategic priorities into clear project plans, governance structures, timelines, communications, and measurable outcomes across multiple concurrent workstreams.
• Lead the day-to-day planning and operational execution of global talent programs, including performance management and engagement-survey cycles, from project planning through reporting, action planning, and continuous improvement.
• Build scalable program operations through standardized processes, annual planning rhythms, project-management practices, and clear ownership across global initiatives.
• Drive operational excellence across recruiting, onboarding, communications, projects, and development to improve consistency, efficiency, and employee experience.
• Partner closely with Talent Acquisition, HR Business Partners, Learning & Development, Internal Communications, People Operations, Employee Experience, and regional leaders to deliver connected, globally consistent programs and support priority recruiting projects.
• Leverage data, employee feedback, and operational insights to evaluate program effectiveness, identify improvement opportunities, and surface recommendations that inform talent strategy and organizational effectiveness.

Data, Insights & AI Enablement

• Develop dashboards and operational reporting that measure program effectiveness and employee experience.
• Partner with the broader People Team to identify trends, recommend improvements, and support business decision-making.
• Ensure survey insights translate into actionable recommendations and program improvements.

Qualifications

• 5-7 years of experience in Talent Management, HR Operations, Talent Operations, Program Management, or related People functions.
• Experience leading enterprise-wide or global people programs.
• Demonstrated success building scalable processes and operational frameworks.
• Strong project and program management experience with multiple concurrent initiatives.
• Strong analytical skills with the ability to translate data into recommendations.

Salary Range

The salary range for this role is $135,000 - $145,000.

People & Culture at Zeta

Zeta considers applicants for employment without regard to and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression.

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Zeta collects this Voluntary Demographic Dataonly with your consent, for the sole purpose of tracking and improving the diversity of our applicant pool. Any information you choose to provide will not be considered for employment purposes, will not be associated with your employment at Zeta if you are offered a position,and is not used to make hiring or employment decisions. This data will be maintained unless you withdraw your consent. You may withdraw consent for this data to be maintained by Zeta at any time by contacting your Recruiter. If and when you are employed by Zeta, you may withdraw consent by contacting your HR Partner.If and when you onboard with Zeta, you will also be asked to complete an EEOC questionnaire that collects additional demographic data in order for Zeta to meet its legal requirements.

We are committed to building diverse teams with different identities, backgrounds and perspectives. We believe in providing a forum to connect at Zeta, to learn and celebrate differences.Our mission is to ensure we have an environment that enables a deep level of trust and belonging, so everyone feels invited to bring their whole selves to work, and to increase both diversity at Zeta as well as in the technology industry.

Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin, or any other basis protected by applicable federal, state or local law; nor does Zeta discriminate on the basis of sexual orientation or gender identity or expression.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Zeta Global’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

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