DocuSign is seeking a Director, Customer Success Management to lead a large Customer Success segment with a focus on long-term health, adoption, and value realization. You will oversee managers and strategic individual contributors, balancing strategic objectives with regional execution.
You will translate global CS goals into a regional strategy aimed at maximizing net revenue retention (NRR) and gross revenue retention (GRR) while guiding ROI frameworks for the IAM platform.
#J-18808-LjbffrDirector, Strategic Customer Success & Growth in san francisco at Unknown Company
This position is listed as full time and onsite.