Director, solutions architecture

Director, Solutions ArchitectureAt WRITER, we're not just building the future of enterprise AI; we're actively orchestrating it. The director, solutions architecture plays a pivotal role in this journey, leading a team of exceptional solutions architects who empower our enterprise customers to unlock the full potential of our cutting-edge generative AI platform. You'll be at the forefront of driving AI transformation, moving beyond theoretical discussions to hands-on deployment and measurable impact.

This is your chance to lead, mentor, and inspire a team dedicated to solving complex business challenges with innovative AI solutions, directly influencing customer success and WRITER's rapid growth.This is a full-time, hybrid role based out of our San Francisco hub. You will report directly to the VP of solutions architecture.What you'll doLead and empower a team of highly skilled solutions architects, fostering their technical growth and career development across complex enterprise AI engagementsDrive the successful adoption and deployment of WRITER's generative AI platform by overseeing key pre-sales technical engagements, including use case discovery, proof-of-concept execution, and value realization for strategic customersPartner closely with sales leadership and go-to-market teams to develop strategic account plans, define compelling technical value propositions, and accelerate pipeline growth for WRITER's solutionsAct as an executive technical sponsor for WRITER's most strategic accounts, building strong relationships with C-level stakeholders and becoming their trusted advisor in AI strategy and implementationInfluence WRITER's product roadmap by gathering critical market insights and customer feedback, ensuring our platform continuously addresses evolving enterprise AI needsArchitect robust, scalable, and secure AI solutions for diverse enterprise environments, integrating WRITER's platform with complex customer data ecosystems and existing technical stacksTransform how we facilitate customer evaluations and proofs of concept, implementing best practices and scalable processes that demonstrate clear ROI and accelerate time-to-value for our clientsWhat you needA minimum of 8 years of experience in a customer-facing technical role, with at least 4 years in a management capacity leading a pre-sales or solutions architecture team focused on enterprise software, cloud, or AI solutionsProven expertise in leading and scaling a solutions architecture or sales engineering organization within a high-growth, fast-paced technology company, ideally blending startup agility with enterprise best practicesDeep technical proficiency in generative AI, large language models (LLMs), machine learning, and cloud-native architectures (AWS, Azure, GCP), coupled with hands-on experience in Python or similar scripting languagesDemonstrated ability to manage complex implementations of AI/ML solutions, understanding data pipelines, model deployment, security, and compliance in diverse, large-scale enterprise environmentsExceptional communication, presentation, and interpersonal skills, capable of translating intricate technical concepts into clear business value for executive and technical audiences, while also mentoring your team to do the sameA strategic mindset, constantly looking for opportunities to innovate, optimize processes, and drive measurable impact across customer engagements and internal team operationsA passionate commitment to our values at WRITER: Connect, by building strong relationships with customers and colleagues; Challenge, by pushing boundaries and fostering continuous improvement; and Own, by taking responsibility for results and driving them to completionBenefits & perks (US Full-time employees)Generous PTO, plus company holidaysMedical, dental, and vision coverage for you and your familyPaid parental leave for all parents (16 weeks)Fertility and family planning supportEarly-detection cancer testing through GalleriFlexible spending account and dependent FSA optionsHealth savings account for eligible plans with company contributionAnnual work-life stipends for:Wellness stipend for gym, massage/chiropractor, personal training, etc.Learning and development stipendCompany-wide off-sites and team off-sitesCompetitive compensation, company stock options and 401kWRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law.

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