Unknown Company

Director – Solution & Process Governance

ct • Posted 4 days ago
Onsite Full Time Other

Responsibilities

  • Define and Lead Governance Strategy: Develop and implement an enterprise governance framework that aligns business processes and enabling technologies, with direct oversight of the S/4HANA transformation across seven operating companies.
  • Oversee Process and Solution Alignment: Drive harmonization of business processes and technology platforms, ensuring alignment to S/4HANA standards and enabling scalable, consistent operations across jurisdictions.
  • Align Governance Roadmaps with Business Goals: Translate corporate and S/4HANA program objectives into actionable governance roadmaps, ensuring alignment across business units, IT, and implementation partners.
  • Manage and Mentor Governance Teams: Lead cross‑functional governance forums and Design Authority, providing direction and stewardship to ensure consistent decision‑making and execution across the program.
  • Foster Cross‑Functional Collaboration: Partner across IT, Operations, Regulatory, Legal, and Customer Experience teams to deliver integrated process and technology outcomes aligned to S/4HANA implementation.
  • Champion Standardization and Optimization: Promote adoption of fit‑to‑standard processes and minimize OpCo‑specific deviations to enable efficiency, scalability, and long‑term sustainability.
  • Drive Agile Governance Practices: Embed Agile principles within governance and transformation activities to support iterative delivery, transparency, and responsiveness.
  • Monitor Governance and Program Effectiveness: Track performance through KPIs, program milestones, and risk indicators to ensure successful delivery of S/4HANA outcomes at scale.
  • Manage Stakeholder Expectations: Act as a key interface between executive leadership, program leadership, and OpCos, ensuring alignment, transparency, and effective decision‑making.
  • Ensure Financial Stewardship: Oversee governance‑related investments and resource allocation, ensuring the S/4HANA program delivers measurable value, efficiency, and improved customer outcomes.

Requirements

  • Bachelor’s degree in Business, Digital, Technology, or related field
  • 10+ years of experience in process governance or digital transformation
  • Minimum of 3 years of experience in a regulated utility preferred
  • Strong understanding of governance frameworks, process standardization, and cross‑functional alignment in complex or regulated environments

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