Fourth is seeking a Director of SMB & Mid-Market Implementation to lead implementation operations for our high-volume customer base. You will scale onboarding of 300+ WFM customers and growing payroll customers monthly, driving efficiency, quality, and repeatable processes at scale.
You will manage two teams (WFM and Payroll), partner with offshore teams, and push productization toward self-serve while collaborating with Product, Sales, and Customer Success to remove bottlenecks and accelerate
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