Unknown Company

Director, Scaled Customer Operations & AI Enablement

aurora, il • Posted 2 weeks ago
Onsite Full Time Management & Operations

Resideo seeks a Director of Customer Operations to lead onboarding, support, and service issue resolution across its offerings. The role shapes processes, tools, and performance metrics to scale service delivery and improve the customer experience.

You will partner with Sales, Product, Marketing, and Support to align expectations and drive continuous improvement, leveraging AI, automation, and analytics to optimize operations across channels and technologies.

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Director, Scaled Customer Operations & AI Enablement in aurora at Unknown Company

This position is listed as full time and onsite.

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