Director, Reseller Sales

• Lead, coach, and develop a team of Reseller Account Executives
• Drive individual and team revenue, product adoption, client satisfaction, and retention goals
• Set performance expectations, inspect pipeline and account activity, provide feedback, and create development plans
• Own team-level revenue performance for assigned service bureau and reseller clients
• Drive year-over-year growth, cross-sell opportunities, expansion strategy, and forecast accuracy
• Establish consistent account planning practices covering expansion opportunities, product adoption, market trends, compliance considerations, and relationship strategies
• Partner with Sales, Marketing, Client Services, Product, Implementation, and other internal teams to support client needs and resolve escalations
• Build and maintain strategic relationships with key reseller and service bureau clients as an executive point of contact
• Analyze client performance, adoption trends, pipeline health, and market conditions to identify growth opportunities and operational improvements
• Support sales enablement, product demonstrations, training initiatives, and team messaging
• Promote positive relationships with clients, partners, vendors, distributors, and internal stakeholders
• Prepare and present performance updates, forecasts, business reviews, and strategic recommendations to senior leadership

Requirements

• Bachelor’s degree preferred
• 10+ years of experience in HCM, SaaS, reseller, partner, account management, client success, or sales leadership roles preferred
• Prior experience leading, coaching, and developing quota-carrying account management or sales professionals
• Proven track record of achieving revenue growth, retention, cross-sell, product adoption, and client satisfaction objectives
• Strong business acumen with the ability to analyze client needs, market trends, compliance impacts, pipeline data, and performance metrics
• Excellent leadership, communication, presentation, negotiation, and relationship management skills
• Ability to influence cross-functional teams, manage escalations, and align internal resources to support client outcomes
• Highly organized, self-motivated, accountable, and comfortable operating in a fast-paced, performance-driven environment
• Proficient computer skills, including Microsoft Office Suite and Salesforce or similar CRM systems
• Must have a valid U.S. Driver’s License to be eligible for hire
• All candidates must be legally authorized to work in the US; no visa sponsorship or transfer available

Core Competencies

Demonstrates strong leadership and coaching abilities to develop high-performing teams while driving revenue growth and client satisfaction. Proficient in analyzing market trends and client needs to create effective account strategies and foster strategic relationships.

Highest-signal resume keywords

• Team Leadership
• Revenue Growth
• Client Relationship Management
• Salesforce Proficiency
• Business Acumen

ATS Optimization Keywords

Hard Skills

• Account Management
• Sales Leadership
• Client Success
• Product Adoption
• Revenue Forecasting
• Pipeline Analysis
• Market Trend Analysis
• Cross-Selling
• Performance Metrics
• Compliance Considerations

Soft Skills

• Leadership
• Communication
• Negotiation
• Presentation
• Relationship Management

Industry Keywords

• HCM
• SaaS
• Reseller
• Partner
• Client Satisfaction

Tools & Technologies

• Microsoft Office Suite
• Salesforce