Director, Quality, CORE, Road Mapping - ES Apps

RTX Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. Its 185,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity.

About the Role

Enterprise Services focuses on driving innovation and operational excellence across the organization. We are seeking an experienced leader to manage and drive the strategy, execution, and delivery of enterprise applications focused on quality, CORE methodologies, and road mapping. The Director of Enterprise Applications will be responsible for leading a high‑performing team that maintains and enhances critical applications, including COSMIC CORE, process analysis tools, Sharpcloud, ETQ and the M‑Files quality management system. This leader will play a critical role in ensuring these applications support the company’s strategic objectives, drive operational excellence and align with business needs.

What You Will Do

• Lead and oversee a team responsible for maintaining, optimizing, and innovating enterprise applications such as COSMIC CORE, process analysis tools, Sharpcloud, ETQ, and M‑Files.
• Develop and execute a comprehensive roadmap for application improvements and new implementations to support quality management and CORE objectives across the organization.
• Build and grow a high-performing team, including identifying and mentoring leadership talent, fostering collaboration, and driving accountability.
• Collaborate with business stakeholders to understand needs, prioritize initiatives, and secure funding to support strategic goals.
• Manage a $7M budget, ensuring financial discipline, ROI‑driven results‑oriented decision-making, and alignment with corporate objectives.
• Drive adherence to CORE methodologies and principles, ensuring continuous improvement across processes and applications.
• Ensure compliance with all regulatory and security requirements for enterprise applications.
• Develop and implement KPIs to measure the success and impact of applications and initiatives.
• Stay abreast of emerging technologies and trends in enterprise applications, quality management, and process improvement to identify opportunities for innovation.
• Be a thought leader in the applications area.
• Travel up to 20% of the time.

Qualifications You Must Have

• Typically requires a university degree and minimum 14 years prior relevant experience or an advanced degree in a related field and minimum 12 years of experience.
• 10+ years of experience in enterprise applications, IT leadership, or related fields, with a focus on quality and process improvement.
• Proven experience standing up new organizations, selecting leadership, and building high-performing teams with experience managing budgets of $7M or more.
• Strong understanding of CORE methodologies and quality management systems.
• Demonstrated ability to collaborate with business stakeholders, secure funding, and deliver results aligned with business priorities.
• Strong project management, strategic planning, and organizational skills with excellent communication and leadership abilities, with a track record of driving cross‑functional collaboration and fostering innovation.

Qualifications We Prefer

• Familiarity with COSMIC CORE, Sharpcloud, ETQ, and M‑Files.
• Experience in the aerospace or defense industry.

What We Offer

Whether you’re just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation, healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some benefits include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care. Salary range for this role is 186,200 USD – 353,800 USD. Eligible employees may be eligible for medical, dental, vision, life insurance, short‑term disability, long‑term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays.

Equal Opportunity Employer

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified individuals with a disability and protected veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.