Director, Project Portfolio

Director, Project Portfolio & Change Management

Job Summary

The Director, Project Portfolio and Change Management providesstrategic leadership for the University's technology projectportfolio, project management practices, and organizational changemanagement functions. Develops and implements governanceframeworks, processes, and standards that enable effectiveprioritization, planning, delivery, and adoption of technologyinitiatives aligned with institutional priorities. Leadsprofessional staff and oversees complex, high-visibility,institution-wide technology programs and projects that support theUniversity's strategic objectives.

FGCU is building a culture of curiosity, commitment andcollaboration. We value employees who successfully work with othersand drive positive change through critical thinking and decisiveaction. If you thrive in an environment of innovation,accountability and mutual respect, you will find a good homehere.

At Florida Gulf Coast University, employees are expected to work oncampus as part of a collaborative, mission-driven environment.While this role does not directly interact with students, itson-site presence is essential to supporting the university'soperations and advancing student learning across theinstitution.

Job Description

Typical duties include but are not limited to:

• Establishes and leads the University's technology projectportfolio management framework, including project intake,evaluation, governance, resource alignment, tracking, and reportingof technology initiatives.
• Develops and maintains an integrated technology projectportfolio and provides recommendations regarding prioritization,sequencing, resource allocation, acceleration, deferral, ortermination of initiatives based on institutional priorities,value, risk, capacity, and expected benefits.
• Facilitates technology governance and portfolio reviewprocesses, providing leadership with dashboards, forecasts,decision briefs, and recommendations to support strategicdecision-making.
• Maintains institutional visibility into technology demand,portfolio capacity, resource constraints, project risks,dependencies, and competing priorities to support strategicdecision-making and alignment with University goals.
• Establishes project management standards, methodologies, tools,governance practices, and reporting expectations across InformationTechnology and University departments.
• Directly manages strategic, complex, and institution-widetechnology programs and projects, ensuring effective governance,delivery oversight, risk management, project health monitoring, andsuccessful implementation.
• Ensures technology initiatives have appropriate sponsorship,ownership, resources, stakeholder alignment, and readiness planningto support successful delivery, adoption, and operationaloutcomes.
• Develops and implements an organizational change managementframework to support stakeholder engagement, readiness, adoption,and successful integration of technology and process changes.
• Provides coaching, tools, and guidance to project managers,business owners, change champions, and University stakeholders tostrengthen project and change management capabilities.
• Leads the project portfolio and change management team byestablishing priorities, service expectations, and operatingpractices; assigning work; managing performance; and supportingstaff development.
• Establishes the strategic direction, operating model,priorities, and continuous improvement practices for the ProjectPortfolio and Change Management function.
• Manages office resources, including budgets, staffing plans,consulting needs, technology requirements, vendor relationships,procurement activities, and vendor performance management.
• Partners with institutional stakeholders, including academicand administrative leaders, finance, procurement, legal,information security, enterprise architecture, data governance,accessibility, communications, and external partners to achievestrategic objectives.
• Develops and maintains policies, procedures, governancedocumentation, service standards, and performance measures tosupport effective project portfolio and change managementpractices.

Other Duties:

• Performs other job-related duties as assigned.

Additional Job Description

Required Qualifications:

• This position requires either twelve years of directly relatedfull-time experience or, as an alternative, a Bachelor's degreefrom an accredited institution in Business Administration,Information Technology, Management Information Systems,Organizational Development, or other related field and eight yearsof full-time experience directly related to the job functions.
• Experience in technology projects, programs, portfolios, ororganizational change initiatives.
• Experience managing cross-functional technology implementationsinvolving multiple departments, stakeholders and externalvendors.
• Experience supervising or managing a team.
• Any appropriate combination of relevant education, experience,and/or certifications may be considered.

Preferred Qualifications:

• Master's Degree from an accredited institution in ProjectManagement, Business Administration, Information Systems,Organizational Development, Higher Education Administration,Communication, or a related field.
• Experience leading an IT project management or changemanagement office in higher education.
• Experience with enterprise technology and digitaltransformation initiatives, including ERP, cloud services,cybersecurity, data governance, analytics, and relatedsystems.
• Experience managing third-party implementation partners andcomplex technology contracts.
• Experience managing a technology department in a customerservice centered environment.
• Experience managing a budget, including contract renewal andsalary planning.
• Experience establishing institutional change-champion networksor communities of practice.
• Project Management Professional (PMP®) certification.
• Change management certification (e.g., Prosci®, CertifiedChange Management Professional (CCMP®), or equivalent).
• Advanced project/program management certification (e.g.,Program Management Professional (PgMP®), Portfolio ManagementProfessional (PfMP®), PMI Agile Certified Practitioner (PMI-ACP®),or equivalent).

Knowledge, Skills & Abilities:

• Proven ability to think strategically and approach challengeswith creativity.
• Demonstrated track record of reliability, meeting goals, andholding oneself accountable.
• Strong interpersonal skills and experience working effectivelyacross teams.
• Advanced knowledge and understanding of management principles,practices, and standards, as applied to public institutions.
• Employee development and performance management skills.
• Strong interpersonal skills, flexibility, and customer serviceorientation.
• Strong analytical and critical thinking skills and the abilityto analyze, summarize, and effectively present data.
• Skill in examining and evaluating operations and developingand/or redesign operating strategies, systems, and procedures.
• Excellent oral and written communication skills and the abilityto interact effectively with a wide variety of people.
• Ability to foster a cooperative work environment and workeffectively in a team environment.
• Ability to supervise and train assigned staff.
• Ability and skill in data analysis and metrics.
• Skill in examining and evaluating operations and developingand/or redesign operating strategies, systems, and procedures.
• Excellent oral and written communication skills and the abilityto interact effectively with a wide variety of people.

Institutional Values & Behavioral Expectation

• Seek out new approaches to improve outcomes; remain open forfeedback and new ideas.
• Lead with integrity; consistently produce high-quality work;persevere to overcome obstacles to meet deadlines and achievedeliverables.
• Share information and insights thoughtfully; build partnershipsacross departments; communicate respectfully; support colleagues toachieve common goals.

Pay Grade 22

FGCU is a State University System of Florida member and an EqualOpportunity and Equal Access employer. All qualified applicants will receive consideration for employment without regard to race,color, religion, sex, age, national origin, disability, orprotected veteran status.