Director, Product Design

Director, Product Design

The Wolfe Companies, LLC

Application Deadline: September 25, 2026

Department: Product Design

Employment Type: Full Time

Location: Pittsburgh Onsite

Address: Pittsburgh, Pennsylvania, 15220

Workplace Type: Onsite

Duties

Define and drive the overall user experience strategy grounded in a deep understanding of user needs, behaviors, and market dynamics. Lead design initiatives to shape the visual appeal of the organization's online presence, experience frameworks, and long-term roadmaps. Partner with executive leadership, product, engineering, and business teams to ensure UX strategy directly supports company objectives and scalable growth. Establish UX standards, governance, and measurement frameworks that balance innovation, feasibility, and consistency across platforms. Continuously improve quality through design reviews and by providing constructive feedback. Manage and mentor a team of product designers by setting quality standards, establishing review processes, and providing guidance to support professional growth, while fostering a collaborative and creative work environment. Contribute to product strategy by providing insights from a design perspective. Align design goals with business objectives to create user-centered products that meet market needs. Leverage knowledge of industry standard design tools for interface design, prototyping, and visual design; product analytics and equivalent experimentation platform to design, execute and evaluate A/B tests.

Minimum Requirements

Must possess a Bachelor's degree in Product Design, Human Computer Interaction, UX design, Computer Graphics Technology or a related field plus nine (9) years of progressively responsible experience in product design. Alternatively, will accept a Master's degree in Product Design, Human Computer Interaction, UX design, Computer Graphics Technology or a related field plus seven (7) years of experience in product design. Must have at least three (3) years in a lead or management role involving product design. Must also have experience with: Building and managing a design team; Building design process with user-centered design principles and methodologies in form factors across desktop, mobile, responsive web, and native operating systems; Articulating the ROI of design initiatives to executive leadership to secure headcount and budget; Designing E-commerce, B2C, B2B, and SaaS applications, and managing design across multiple products; Using industry standard design tools for interface design, prototyping and visual design; Using product analytics and experimentation platform to design, execute and evaluate A/B tests to improve conversion; Using UX engineering skills including HTML, CSS, and JavaScript to communicate and prototype design ideas.

Compensation, Benefits, and Perks

Salary is $180,000/yr to $185,000/yr.; full-time. This position is eligible for incentives pursuant to The Wolfe Companies, LLC's Employee Referral Program.

About Wolfe, LLC

Wolfe, LLC is a pioneering force in e-commerce since 1996 and the gifting industry, deeply rooted in Pittsburgh, Pennsylvania. Driven by our vision "To move humanity to express love for each other through personalized, faster, beautiful, secure, flexible gift giving," we're on a mission to revolutionize the way gifts are given and received. We achieve this through high-quality, fast service, and the same-day delivery of customized gift cards from our on-demand nations only robotic fulfillment center, alongside offering a safe and flexible card-to-card gifting technology. At the heart of our success are our Core Values: Teamwork, Drive, Integrity, Caring, and Excellence. These principles guide us as we innovate and expand our portfolio with platforms and brands like PerfectGift, Gift Card Granny, GiftYa, Reaf Marketing, and Give InKind, setting new standards in the gifting experience. Some of the Company and Executive Team Recognitions: 2023 Inc. 5000 list of fastest-growing private companies (ranked no. - 1st place - Fastest 50 Growing Companies in Pittsburgh, Pittsburgh Business Times 2020 The Best Places to Work, Pittsburgh Business Times 2019 - Winner Carnegie Science Award, Entrepreneur Category 2017 - Winner of Outstanding Entrepreneur, Pittsburgh Venture Capital Association 2015 - Winner of Business Times Diamond Award, Business Ethics Award, Create Award 2015 CEO of the Year, Pittsburgh Technology Council And more…

Our Hiring Process

Stage 1: Resume Review

Stage 2: Initial Interview

Stage 3: Team Interview

Stage 4: Culture Interview

Stage 5: Final Interview

Stage 6: Offer

Stage 7: Start!

Stage 8: Background Check

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