Capital One is seeking a Director of Business Analytics for the Assistance & AI team to lead analytics strategy, data infrastructure, and product analytics. You will bridge CX metrics and operational outcomes across digital assistance and self-service channels, building scalable measurement frameworks and driving data-backed business decisions.
You will lead and mentor a high-performing team of business and data analysts, partnering with Product, Tech, Operations and Finance to improve quality,
#J-18808-LjbffrDirector, Product Analytics & Growth Strategy in richmond at Unknown Company
This position is listed as full time and onsite.