Director Pharmacy Account

Director Pharmacy Account

Location

This field-based role enables associates to operate mainly in the field and travel to client sites or designated locations as required, with occasional office attendance for meetings or training. Alternate locations may be considered.

According to our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered unless an accommodation is granted as required by law.

Role Overview

The Director Pharmacy Account is responsible for leading a regional team of Pharmacy Account Executives and Account Managers supporting CarelonRx clients across assigned local markets. This leader drives client retention, profitability, client satisfaction, and team performance while partnering closely with health plan leadership and internal partners to execute strategic initiatives that strengthen client relationships and deliver market growth.

How you will make an impact

• Lead, coach, and develop a team of Pharmacy Account Executives and Account Managers for strategic and operational management of a diverse regional book of business, ensuring exceptional client satisfaction, retention, and profitability.
• Partner with regional health plan leadership, clinical partners, and cross‑functional stakeholders to execute integrated market strategies, resolve complex client needs, and support long‑term business growth.
• Provide strategic leadership by participating in client meetings, mentoring associates through complex business challenges, monitoring regional performance, and driving execution of key CarelonRx initiatives and enterprise priorities.
• Oversee operational reporting, business performance metrics, and regional initiatives while ensuring teams have the tools, resources, and organizational support needed for successful delivery of client commitments.
• Hire, train, coach, counsel, and evaluate performance of direct reports.

Minimum Requirements

Requires a BA/BS and a minimum of 5 years of Pharmacy/PBM experience; or any combination of education and experience which would provide an equivalent background.

Preferred Skills, Capabilities, and Experience

• Demonstrated leadership experience managing high‑performing client‑facing teams, including Pharmacy Account Executives, Account Managers, or similar within the PBM or managed care industry preferred.
• Proven success leading strategic client relationships with accountability for client retention, profitability, client satisfaction, renewals, and overall book of business performance preferred.
• Experience partnering with health plan leadership, clinical stakeholders, and cross‑functional business partners to develop and execute regional growth strategies and integrated client solutions preferred.
• Strong executive presence with exceptional communication, negotiation, conflict resolution, and relationship management skills, including the ability to navigate complex client situations and influence senior leaders preferred.
• Demonstrated ability to coach, mentor, and develop leaders and associates while successfully leading organizational change, performance management, and talent development initiatives preferred.
• Strong business acumen with experience interpreting operational and financial performance metrics, identifying strategic opportunities, and leading large‑scale initiatives in a fast‑paced PBM or healthcare environment preferred.

Salary

For candidates working in person or virtually in the below location(s), the salary range for this position is $156,912 to $268,992.

Locations: California; Colorado; Nevada

Benefits

In addition to your salary, Elevance Health offers a comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401(k) contribution (all benefits are subject to eligibility requirements). The salary offered for this position is based on legitimate, non‑discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.

Equal Employment Opportunity Statement

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender, marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the application process may contact for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act. Prospective employees required to be screened under Florida law should review the education and awareness resources at HB531 | Florida Agency for Health Care Administration.