Director – People

• Be the steady HR business partner in the moments that matter: coach managers through performance and team dynamics, navigate employee relations with care, and handle sensitive issues with consistency and sound judgment
• Partner with the CEO to navigate unprecedented company growth: help us scale Osmind in a sustainable manner that preserves our culture. Find ways to drive workforce efficiency, such as designing an industry-best program to upskill our employee base and drive positive cultural change around AI adoption
• Lead workforce planning and hiring discipline alongside leadership team and managers: maintain headcount plans and scenarios to drive a scalable hiring strategy that holds the bar high while balancing budget, business need, and urgency
• Serve as an internal “emcee”, culture carrier, and steward of employee experience: partner with the CEO and leaders to shape and support key internal moments- bringing a clear, high-energy voice to energize and motivate our employee base. Build cultural programs that maintain our track record of strong employee retention
• Run high-trust people programs end-to-end: deliver people initiatives ranging from performance cycles, offsite get-togethers, to benefits renewals. Ensure the initiatives are clear, fair, and lightweight so managers and teams know what “good” looks like
• Ensure operational excellence and compliance: keep payroll, benefits/leave, and policies accurate and on time; own QA and escalation paths with vendors/legal
• Lead recruiting operations and employee experience through the People team: manage our in-house recruiter, holding yourself accountable for talent outcomes. When times are busy, step in as talent partner for select roles, owning full-cycle recruiting: from sourcing, to recruiter screens, offer issuance, to overall pipeline movement
• Own the SF in-office experience (2 days/week): run office operations and logistics so in-person time is consistent, productive, and genuinely worth showing up for

Requirements

• 7+ years in People Ops / HRBP / HR roles, including meaningful ownership in a high-growth environment
• Strong HR generalist foundation: performance management, employee relations, investigations, policy/handbook work, and manager coaching
• Based in San Francisco and able to go into the office 2+ days per week
• Experience with hybrid & distributed teams, ideally in multiple geographic jurisdictions
• Autonomous and reliable: you are self-guided in setting your priorities, proactively identifying issues, and putting them into action with a high-quality work product
• People person: you derive energy from supporting the team. You are highly collaborative and enjoy building relationships across the company
• Led change management for a major shift (AI/tool adoption, new operating model, re-org)
• Excellent written and verbal communication: can draft crisp comms and toolkits, and can run high-quality all-hands/internal moments with a clear, high-energy voice
• Hands-on, scrappy operator: willing to own SF office management and day-to-day logistics for a 2-day/week in-person cadence
• Judgment + discretion: demonstrated ability to handle sensitive information, navigate conflict, and build trust with both employees and executives
• Values alignment: commitment to fairness, clarity, and a strong employee experience while balancing business constraints. And, you have a passion for our mission to serve mental health patients, providers, and researchers!
• AI fluency: you've experimented with AI tools to automate your workflows and approach them with curiosity
• Founder and/or CEO right-hand experience in a fast-changing startup environment
• Manager-of-one experience (or equivalent): experience leading and developing a direct report and operating through others to deliver outcomes.

Core Competencies

Demonstrates expertise in HR Business Partnering, with a strong foundation in performance management, employee relations, and change management. Proven ability to drive workforce efficiency and cultural programs while ensuring operational excellence and compliance.

Highest-signal resume keywords

• 7+ Years In People Ops / HRBP / HR Roles
• Strong HR Generalist Foundation
• Change Management Experience
• Excellent Written And Verbal Communication
• AI Fluency

ATS Optimization Keywords

Hard Skills

• Performance Management
• Employee Relations
• Investigations
• Policy/Handbook Work
• Manager Coaching
• Full-Cycle Recruiting
• Workforce Planning
• Talent Outcomes Management
• Operational Excellence
• Compliance

Soft Skills

• Autonomous And Reliable
• Highly Collaborative
• Judgment And Discretion
• People Person
• Values Alignment

Industry Keywords

• High-Growth Environment
• Hybrid & Distributed Teams
• Employee Experience
• Cultural Programs
• Mental Health

Tools & Technologies

• AI Tools
• Office Management Software