Director, People & Culture Enablement, Execution

• Partner with the People & Culture Leadership Team to own and manage the P&C strategic portfolio, including prioritization, governance, cadence, sequencing, and tracking
• Lead end-to-end planning and execution of large, complex P&C initiatives across multiple teams, COEs, P&C business partners, and enterprise stakeholders
• Develop and maintain metrics, dashboards, and reporting routines for initiative progress, workload, process efficiency, adoption, risks, outcomes, and resource needs
• Analyze P&C capacity and resource allocation, surfacing gaps, tradeoffs, risks, and recommendations for staging or reallocating resources
• Design and drive the P&C communications architecture, including executive messaging, stakeholder updates, associate-facing communications, leadership materials, and business-focused narratives
• Support change management for new ways of working, operating model shifts, process changes, and strategic transitions
• Build relationship architecture and clear handoff processes across P&C leaders, COE heads, PCBPs, and business partners
• Facilitate operating routines and alignment discussions to review outcomes, project status, risks, and accountability
• Leverage AI-enabled tools, automation, workflow management, communication, and digital solutions to improve efficiency and decision support
• Model H&R Block’s High Performing Connected Culture through relationships, accountability, continuous learning, collaboration, and results

Requirements

• 10+ years of progressive experience in People & Culture, Human Resources, business operations, program management, organizational effectiveness, communications, strategy, consulting, or a related field
• Experience leading high-complexity, cross-functional initiatives with multiple stakeholders, competing priorities, senior-level visibility, and enterprise impact
• Strong strategic thinking and business acumen connecting P&C priorities to business outcomes, Block Next, and enterprise transformation needs
• Demonstrated program and portfolio management capability, including governance design, prioritization, sequencing, project charters, operating cadences, dashboards, and outcome tracking
• Strong understanding of HR operations, talent management, associate lifecycle processes, enterprise communications, organizational governance, and cross-functional handoffs
• Data literacy and analytical storytelling skills
• Change leadership and organizational agility supporting adoption of new processes, operating models, tools, and ways of working
• Systems thinking and workflow design skills, including process improvement, duplication reduction, stronger handoffs, and scalable operating routines
• Experience using AI-enabled tools, automation, workflow solutions, or digital platforms to improve efficiency, visibility, execution, and decision support
• Ability to handle highly confidential and sensitive situations with discretion, sound judgment, professionalism, and strong relationship orientation

Core Competencies

Demonstrates extensive experience in People & Culture management, program and portfolio management, and strategic communications. Proficient in leveraging AI-enabled tools and data analytics to drive organizational effectiveness and support change management initiatives.

Highest-signal resume keywords

• Program Management
• Strategic Thinking
• Change Leadership
• Data Literacy
• HR Operations

ATS Optimization Keywords

Hard Skills

• Portfolio Management
• Governance Design
• Process Improvement
• Analytical Storytelling
• Workflow Design
• Project Charters
• Outcome Tracking
• Resource Allocation
• Metrics Development
• Cross-Functional Initiative Leadership

Soft Skills

• Relationship Building
• Collaboration
• Accountability
• Professionalism
• Discretion

Industry Keywords

• People & Culture
• Human Resources
• Organizational Effectiveness
• Enterprise Communications
• Talent Management

Tools & Technologies

• AI-Enabled Tools
• Automation Solutions
• Digital Platforms
• Workflow Management Tools