Director, Patient Services Operations & Enablement

OpenLoop Health is hiring a Director of Patient Services Operations to consolidate Training, Billing, and Workforce Management into a unified engine that delivers consistent patient outcomes across clients. You will define the operating model, establish playbooks, and drive improvements across pods and vendor partnerships.

You’ll lead a team of managers and analysts, partner with BI to track SLA attainment and cost-to-serve, and ensure HIPAA compliance while scaling operations for a growing