Bristol Myers Squibb is seeking a Director of Customer Insights & Analytics to own the CX data and measurement strategy end-to-end, from metrics and data architecture to reporting cadence and governance. The role also covers market research and digital engagement analytics, reporting to the Executive Director and dotted line to the VP, with cross-functional impact on patient experience.
The position drives data-informed planning across the patient journey, partners with clinical and commercial
#J-18808-LjbffrDirector, Patient Insights & Engagement Analytics in princeton at Unknown Company
This position is listed as full time and onsite.