Director, Patient Connection Center Lead Access Excellence

Piedmont Healthcare is seeking a Director to lead the Patient Connection Center, overseeing 50–100+ frontline associates across scheduling, preregistration, patient estimates, and upfront collections. You will drive efficiency, set KPIs, and partner with leadership to align with Piedmont’s mission and patient‑centered goals.

Responsibilities include building a cohesive vision, managing cross‑functional workflows, and ensuring high‑quality service levels across hospitals and physician practices