DIRECTOR PATIENT ACCOUNTS

Position Summary

Reports To: Executive Director Revenue Cycle

Work Schedule: Must be able to work non-standard hours, which may be in excess of 40 hours per week.

The Director is primarily responsible for the management of all accounts receivable to optimize reimbursement in a compliant fashion for all services, including the Hospital, providers, Rural Health Clinics and Ambulance Services. Scope of responsibility includes charge master management, billing and follow-up, cash management, charity care program and self-pay and bad debt management. Provides subject matter expertise related to the development of a compliant and comprehensive patient accounts department. Is accountable for protecting DCMH's accounts receivable asset by ensuring that contemporary processes and systems are utilized that promote strong cash collections, minimize bad debt and provide an excellent patient experience.

Skills and Abilities

Education: An undergraduate degree in accounting, finance, hospital management or related field, or 7 years or more of equivalent experience in a Healthcare Business Office/Revenue Cycle role.

Experience: Minimum of 5 years of healthcare Revenue Cycle or Patient Accounts leadership/management experience. Healthcare billing and Charge Master experience preferred.

Computer Skills: Proficient in Microsoft Office, email and basic computer skills for other software used throughout the hospital for your area of responsibility. Meditech 6.X or Meditech Expanse experience highly preferred.

Certificates & Licenses: N/A

Other Requirements: Experience working with Medicare, Medicaid and commercial insurances, billing and collections. Knowledge of HIPAA requirements. This position requires frequent standing, walking, sitting, use of hands and fingers, lifting and carrying 0–20 lbs and pushing and pulling 0–40 lbs.