Director, Outbound Transportation

• Develop and execute outbound transportation strategies across eCommerce, Retail, Wholesale, Franchise, and Non-Merchandise channels
• Lead network optimization, carrier diversification, routing strategies, delivery models, consolidation opportunities, and future-state network design
• Develop scalable transportation solutions supporting channel expansion, international growth, store openings, and evolving fulfillment models
• Partner with Customer Care, Store Operations, Distribution Operations, and Brand leaders to align transportation performance with customer and store expectations
• Establish contingency and resiliency plans protecting customer commitments and business continuity
• Monitor transportation trends, market dynamics, and emerging capabilities to identify risks and opportunities
• Develop and manage the outbound transportation budget, annual operating plan, and forecasts
• Drive transportation cost optimization while maintaining customer experience and service expectations
• Establish forecasting discipline, variance management, and performance metrics across transportation spend, service, and customer outcomes
• Build business cases for transportation investments, sourcing strategies, network optimization, and technology enhancements
• Own enterprise carrier relationships across parcel, pool, LTL, truckload, final-mile, and specialized transportation providers
• Lead transportation sourcing and carrier negotiations with Procurement
• Establish carrier performance programs driving accountability, innovation, and continuous improvement
• Lead transportation technology strategy with Product Management, Data Solutions, Analytics teams, and external technology providers
• Leverage analytics, AI, automation, predictive modeling, and transportation data for sourcing, capacity planning, network design, and operational improvement
• Improve transportation visibility, reporting, and decision-making capabilities
• Represent Transportation in Supply Chain leadership discussions and influence enterprise decisions
• Lead and develop a high-performing transportation organization
• Establish expectations, succession strategies, and capability-building plans
• Foster accountability, innovation, continuous improvement, customer focus, and future transportation leadership

Requirements

• Bachelor's Degree in Supply Chain, Logistics, Business, Engineering, or related field preferred
• 10+ years of progressive transportation, logistics, supply chain, fulfillment, or related experience
• 5+ years leading transportation teams and transportation service providers
• Deep expertise in parcel transportation, fulfillment operations, carrier management, sourcing, and network optimization
• Proven experience developing transportation strategies that improve customer experience, business performance, and operational scalability
• Strong understanding of transportation economics, carrier markets, fulfillment networks, and transportation technologies
• Experience leveraging analytics, technology, and data-driven decision-making to improve network performance and influence strategic outcomes
• Strong financial acumen, including budget management, forecasting, variance analysis, and business case development
• Excellent executive communication, stakeholder management, negotiation, and cross-functional influence skills
• Ability to evaluate future-state network designs, emerging transportation models, and evolving industry capabilities
• Retail, omnichannel, eCommerce, or consumer products experience preferred

Core Competencies

Demonstrates expertise in developing and executing outbound transportation strategies, optimizing carrier relationships, and leveraging analytics for operational improvement. Proven ability to manage budgets, lead high-performing teams, and influence cross-functional stakeholders to enhance customer experience and business performance.

Highest-signal resume keywords

• Transportation Strategy Development
• Carrier Management
• Budget Management
• Analytics and Data-Driven Decision Making
• Team Leadership

ATS Optimization Keywords

Hard Skills

• Transportation Economics
• Network Optimization
• Fulfillment Operations
• Sourcing Strategies
• Carrier Negotiation
• Performance Metrics Development
• Forecasting Discipline
• Cost Optimization
• Predictive Modeling
• Operational Improvement

Soft Skills

• Executive Communication
• Stakeholder Management
• Negotiation Skills
• Cross-Functional Influence
• Customer Focus

Industry Keywords

• Supply Chain
• Logistics
• ECommerce
• Retail
• Omnichannel
• Consumer Products
• Transportation Trends
• Carrier Diversification
• Business Continuity
• Contingency Planning

Tools & Technologies

• Transportation Management Systems
• Analytics Tools
• AI and Automation Technologies
• Data Solutions
• Reporting Tools