The Director of Operations Training will lead the strategy, governance, and execution of technical training and continuous improvement practices across CyrusOne data facilities.
Responsibilities
- Set the technical training strategy and direct the development, implementation, and ongoing effectiveness of training programs across Operations
- Own governance of the technician qualification program, including standards, content, implementation, and ongoing effectiveness
- Establish LMS governance and ensure the system supports Operations training, qualification, compliance, and reporting requirements
- Establish performance measures and reporting across USA sites, identify systemic gaps, and drive corrective actions with Operations leadership
- Lead the fleet-wide emergency preparedness drill program and establish standards for execution, evaluation, and continuous improvement
- Translate incident findings and lessons learned into fleet-wide training, standards, and operational improvements
- Own the operational site audit program, establish evaluation standards, identify trends and risks, and drive adoption of best practices across the fleet
- Establish governance and accountability to ensure Operations training remains compliant with applicable regulatory, legal, and company requirements
Director, Operations Training in northern at Unknown Company
This position is listed as full time and onsite.