Position Summary
Vallen's Director Operations Integrated Solutions is a staff management position and is responsible for the implementation and execution of the operational strategic direction of Integrated Solutions (I/S). This role is responsible for overseeing 8-12 Area Managers and the operational management of $250 - $350 million in I/S revenue.
Essential Job Duties and Responsibilities
- Partners with the Integrated Solutions sales team and local markets to ensure that all operational expectations for both the customer and Vallen are being met:
- Ensures contractual obligations are met
- Achieves Vallen Customer Service goals (Service Level by Promise Date %, Effective Expediting %, Service Level by Availability %)
- Achieves Vallen Working Capital goals (Inventory as a % of Sales, DOH, and Unproductive Inventory %)
- Performs to Vallen budget
- Provides primary leadership for the Integrated Solutions continuous improvement team
- Participates in customer business reviews and site assessments to identify strategic business challenges and priorities; leads teams in analyzing information and prioritizing opportunities critical to customers.
- Partners with HR to attract, hire, develop, and train all assigned I/S operational positions
- Ensures that field ready initiatives are effectively communicated and supported
- With regional partners, flawlessly executes regionally sponsored initiatives
- Oversees the execution of multiple project plans simultaneously; provides approval for or drives corrective action for plan deviations; prepares and provides project status reports to customer and Vallen leadership teams as scheduled or requested.
- Contributes to strategies focused on expanding Vallen's national account client base to gain new business; partners with the Implementation and Solutions Design teams to seamlessly implement new customer contracts.
- May have staff management responsibilities including but not limited to: interviewing, selecting, hiring, coaching, counseling, and disciplining associates while enforcing company policies, procedures, and productivity standards
- Other duties as assigned.