SoundThinking seeks a Senior Director of Service Delivery & Quality to lead QA, support, release governance, and business analysis for a large public-safety client. You will own problem management, automated quality, and the client-facing governance dashboard while shaping a high-performance delivery organization.
The role requires directing multi-disciplinary teams, building automation-first processes, and delivering RCA, KPIs, and executive briefings with client leadership.
#J-18808-LjbffrDirector of Service Delivery & Quality, Automation-First in new york at Unknown Company
This position is listed as full time and onsite.