Location: 100% Onsite | Florence, Indiana
Compensation: $90K - $120k (DOE) + 10-20% annual bonus
As the Director of Security , you will serve as the strategic and operational leader for all security functions across the property, including oversight of investigations when required. You’ll guide and support a team of Security Shift Managers, Supervisors, and Officers, ensuring 24/7 coverage, regulatory compliance, and a safe environment for guests, team members, and property assets. You will also mentor your leadership team, drive performance, and maintain smooth, discreet operations in a fast‑paced casino setting.
Key Responsibilities
- Deliver exceptional service and address guest concerns promptly
- Hire, train, supervise, and support security management staff across all shifts
- Provide operational oversight to ensure departmental goals, standards, and budgets are achieved
- Communicate effectively and in a timely manner with all members of Security Leadership
- Implement training programs that uphold high service, safety, and operational standards
- Ensure compliance with company policies and gaming regulations; collaborate with local, state, and federal agencies as needed
- Stay informed on local criminal activity and maintain strong relationships with law enforcement and other gaming security teams
- Maintain a professional working relationship with the Indiana Gaming Commission
- Provide incident support to management during sensitive or high‑risk situations, including terminations, thefts, and guest or team member issues
- Oversee all safety training, including CPR/AED, First Aid, emergency planning, report writing, and accident investigations
- Develop and lead emergency response plans for incidents such as fire, flooding, severe weather, or active threats; serve as the On‑Scene Leader during emergencies
- Stay current on laws impacting the property and conduct investigations as necessary
- Prepare accurate and timely reports to keep leadership informed of security‑related incidents
- Oversee transportation standards and ensure proper maintenance of department vehicles
- Perform additional duties as assigned by the VP of Casino Operations
Qualifications
- Must have prior experience in a Director‑level role
- 5–10+ years of experience leading Security Operations (casino environment preferred; comparable experience in mall, convention hotel, or similar high‑traffic venues also considered)
- Demonstrated success overseeing and developing multi‑tiered teams
- Strong communication, documentation, and sound decision‑making abilities
- Proven ability to operate with discretion and professionalism in a fast‑paced, high‑security setting
- Flexibility to work variable shifts and schedules as needed
- Must pass a background check and drug screening, and maintain a clean driving record to qualify for and retain a gaming license
Nice to Haves
- Associates degree or higher, preferred
- Casino gaming experience or similar regulated industry
- Experience with regulatory reporting and audit preparation
- Military or Police/Law Enforcement background
- CPR and First Aid/AED, Blood Borne Pathogens Certification, preferred