Leading a portfolio of utility clients, the full-time salaried Director of SAP Operations will oversee the delivery of SAP managed services through globally distributed teams, ensuring client satisfaction and operational excellence in a 100% remote environment. Key responsibilities Lead SAP Application Management Services delivery for multiple utility clients, ensuring high-quality support and operational excellence Manage globally distributed teams of SAP functional and technical consultants, support analysts, and delivery partners Serve as the executive point of contact for client stakeholders, driving trusted advisor relationships and executive governance Required qualifications 10+ years of experience leading SAP Application Management Services delivery or IT Service Delivery organizations 8+ years supporting utility clients with deep expertise in SAP IS-U and Meter-to-Cash processes Experience leading onshore/offshore delivery teams and third-party vendors Strong background in SLA-driven support organizations, ITIL processes, and operational governance Proven success managing executive client relationships and high-priority escalations
Director of SAP Operations in workfromhome at Unknown Company
This position is listed as full time and able to be worked remotely.