LifeMD is seeking a strategic, data-driven Director of Customer Experience to lead and scale a remote CX organization. You will implement AI voice and chat tools, create data-driven performance cultures, and deliver concierge-level experiences that boost loyalty and growth.
Reporting to the SVP of Operations & Patient Experience, you will translate executive strategy into operational reality, surface customer voices, and partner cross-functionally to embed insights into decisions across the
#J-18808-LjbffrDirector of Remote CX & AI-Driven Patient Experience in new york at Unknown Company
This position is listed as full time and able to be worked remotely.