Director of Quality Improvement

Overview

Embark on a rewarding career with Saint Vincent Hospital. If you are a compassionate healthcare professional eager to contribute to patient care, this is your opportunity where your skills make a difference every day. Join us in delivering exceptional healthcare with a personal touch.

At Saint Vincent Hospital, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work‑life balance. The available plans and programs include:

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off
• Career development and continuing education opportunities
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee assistance program, employee discount program
• Voluntary benefits including pet insurance, legal insurance, accident and critical illness insurance, long‑term care, elder & childcare, auto & home insurance

Note: Eligibility for benefits may vary by location and is determined by employment status.

Job Summary

The individual in this position is a key member of the hospital management team, providing leadership and oversight to the strategic development and implementation of the quality and patient safety programs (performance improvement, patient safety, and accreditation). Responsibilities include planning, organizing, and directing the managerial and operational activities of the infrastructure required to support these services. The DCQI leads the promotion of a culture of safety, effective use of performance improvement methodologies, and data integrity. This position serves as the liaison with The Joint Commission, CMS, and other regulatory agencies, overseeing the organization’s continuous survey readiness processes, and collaborates with the Medical Staff to promote evidence‑based quality and safety, patient‑focused care aimed at optimal patient outcomes. The DCQI ensures that quality improvement goals align with and support organizational goals and priorities.

Responsibilities

• Lead the Quality / Performance Improvement activities across the hospital.
• Integrate the Quality / Performance Improvement Program activities for the Medical and Hospital‑wide Staff.
• Manage data and reporting for Quality / Performance Improvement initiatives.
• Oversee the Quality / Performance Improvement department and staff.
• Ensure compliance with all policies and procedures related to HIPAA, including the minimum requirements for the DCQI position.
• Perform other duties as assigned.

Qualifications

• Education: Registered Professional Nurse (RN) with a Bachelor's, Master's, or Doctorate degree in an inpatient care related field.
• Experience: Five (5) years of experience in QA/PI.
• Certification:
  • Must be currently licensed, certified, or registered to practice the profession as required by law or regulation in the state of practice or policy.
  • CPHQ or eligible to take the exam within two years of employment.

Organization Description

Saint Vincent Hospital has been providing high‑quality healthcare to Worcester and the surrounding communities for more than 125 years. We believe you should have access to the treatments you need without traveling far from home. We are proud to have been the first hospital in central Massachusetts to offer robotically assisted surgical procedures and minimally invasive, computer‑assisted joint replacements. Our distinctions include designations as a Blue Distinction Center for Cardiac Services, Bariatric Surgery, and both Knee and Hip Replacement. We continue to lead in advanced treatments such as CyberKnife radiosurgery and a unique Cardiac Rehabilitation Program that offers a specialized approach to heart health challenges. Healthgrades awarded Saint Vincent Hospital #1 in Cardiology in the state and one of America’s 100 Best Hospitals for Coronary Intervention in 2023 and 2024, placing us in the top 5% of hospitals nationwide for coronary intervention. You can grow your career skills through a wide range of specialties and help support the overall health of our community.

EEO Statement

Employment practices will not be influenced or affected by an applicant’s or employee’s race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. Tenet participates in the E-Verify program.

Salary

$61.58 – $95.44. Individual wages are determined based upon a number of factors including, but not limited to, an individual’s qualifications and experience.