This is a highly visible role that combines vendor management, procurement, revenue generation, contract negotiation, and operational execution. You will negotiate portfolio-wide vendor partnerships, oversee resident ancillary programs, and identify opportunities to reduce costs and generate new revenue streams while enhancing the resident experience.
Working closely with the President, VP of Property Management, Accounting Team, and Regional Managers, you will help drive measurable financial results across the organization.
What You'll Do
Develop and manage portfolio-wide preferred vendor partnerships.
Negotiate pricing, rebate, revenue-share, and service agreements.
Oversee key programs including:
Utility billing
Renter's insurance
Maintenance supply rebates
Collections services
Package management
Smart-home services
Parking and storage programs
Coordinate vendor setup and implementation for new and transitioning communities.
Maintain vendor contracts, renewals, and compliance tracking.
Monitor program performance and ensure communities maximize participation.
Review competitive bids and leverage market pricing to improve vendor terms.
Partner with Regional Managers and site teams to drive adoption and compliance.
Prepare monthly performance reports tracking revenue, participation, rebates, and savings.
Manage vendor transitions when communities enter or exit management.
What Success Looks Like
Growth in National Accounts revenue.
Increased participation in resident programs.
Successful capture of negotiated rebates and revenue-share opportunities.
Timely execution and renewal of vendor agreements.
Accurate and actionable monthly reporting.
Strong relationships with vendors, operational teams, and community leadership.
Qualifications
5+ years of experience in multifamily operations, procurement, vendor management, ancillary revenue, or a related field.
Proven success negotiating contracts and managing vendor relationships.
Strong analytical and financial skills with the ability to evaluate opportunities and present business cases.
Advanced proficiency with Microsoft Excel, Outlook, and Word.
Experience with AppFolio strongly preferred.
Knowledge of Fair Housing and applicable federal, state, and local regulations.
Excellent communication, organization, and project management skills.
Preferred Experience
Utility billing programs (Conservice or similar)
Renter's insurance programs
Maintenance supply rebate programs
Rent-stabilized multifamily markets
Building or managing a National Accounts or Preferred Vendor Program
Medical, dental, and vision insurance
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Commuter benefits
401(k) with company match after one year of service
Hybrid work flexibility
Opportunity to build and own a high-impact function within a growing organization
If you're a strategic thinker who enjoys negotiating partnerships, creating value, and driving results, we'd love to hear from you.
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