Johns Hopkins Health System in Bethesda, Maryland, is seeking a Program Director to lead hospital-wide patient and family experience initiatives. This role involves motivating staff, implementing strategic changes, and analyzing patient experience data to oversee improvements across various settings.
The ideal candidate should hold a bachelor's degree in a relevant field and have at least 10 years of experience in customer service management. The organization offers a competitive salary ranging from $47.50 to $76.00 per hour based on experience.
#J-18808-LjbffrDirector of Patient Experience & Care Excellence in bethesda at Unknown Company
This position is listed as full time and onsite.