Director of Operations

Director Of OperationsWe are seeking a Director of Operations to lead and integrate multiple operations teams and departments at a client site in South Windsor, CT. This role is responsible for translating operations strategy into short- and long-term execution plans, establishing a culture of continuous improvement, and ensuring productivity, quality, safety, and on-time delivery objectives are met. The Director of Operations will oversee multiple managers and departments, drive LEAN initiatives, manage budgets and forecasting, and partner cross-functionally to deliver value to both the organization and its clients.

This role upholds a people-first culture rooted in the Service-Profit Chain and aligns with company values of being Client-Centric, Respectful, Engaged, Accountable, Trustworthy, and Entrepreneurial (CREATE). This is a 100% onsite role.What We Are Looking For:Strategic operations leader with strong execution capabilitiesPeople-focused leader who builds high-performing teamsStrong business partner who collaborates across departmentsData-driven decision maker with continuous improvement mindsetClear communicator who can lead change and inspire teamsKey Responsibilities:Operations Leadership & ExecutionOversee day-to-day operations across multiple production departmentsEnsure customer requirements, quality, safety, and on-time delivery goals are met or exceededTranslate operations strategy into short- and long-term plansEstablish a vision, systems, and culture that drive continuous improvementPeople Leadership & DevelopmentLead, coach, and develop managers and teamsAttract, develop, and retain top talentCoordinate training, mentoring, and development programsPromote ethical leadership and accountability across teamsPlanning, Budgeting & Performance ManagementPrepare and manage budgets, forecasts, and unit cost resultsMonitor performance metrics and drive corrective actionsEstablish clear departmental and individual goals using a LEAN mindsetCross-Functional & Client CollaborationBuild and maintain strong relationships with internal business units and customersEnsure product knowledge remains current and customer expectations are exceededCollaborate across the organization to share best practicesProcess Improvement, Compliance & Vendor ManagementDrive continuous process improvement initiativesEstablish processes and procedures for audits and inspectionsEnsure adherence to policies, regulations, and industry standardsOversee vendor management, supply chain coordination, and production planningRequired Qualifications:Bachelor's degree in Business, Engineering, or equivalent experience6–8 years of related operations leadership experienceStrong leadership, analytical, and decision-making skillsExcellent communication and presentation abilitiesAbility to manage multiple priorities in a fast-paced environment