Director of Operations- South Carolina

Overview

Security Finance is seeking an experienced and strategic Director of Operations to lead our South Carolina market—an established territory with over 57 branch locations and a team of 5 District Managers. The ideal candidate brings a proven track record in the traditional small-dollar installment loan industry. We are a recognized leader in personal installment lending. We operate in over 700 community-based branches across the U.S., offering small loans and exceptional customer service to help people when they need it most. As Director of Operations you’ll play a vital role in growing market share, coaching district managers, and driving operational performance—all while ensuring strict compliance with state and federal regulations.

Why Join Us

• Established Industry Leader– We’ve helped millions of customers for over 70 years.
• Comprehensive Benefits– Including medical, dental, vision, 401(k), paid time off, employee assistance programs, and more.
• Career Mobility– Leadership development programs and a clear path to executive-level roles.
• Supportive Culture– Work alongside peers and senior leaders who value your insight and experience.

Explore more:careers.securityfinance.com

Key Responsibilities

• Lead operational performance for 57+ branches through direct supervision of 5District Managers
• Set and manage key performance indicators (KPIs) related togrowth, profitability, and compliance
• Identify market trends and develop data-driven strategies to maximize territory performanceRegularly visit branch locations (minimum twice per year per branch) to assess operations, customer experience, and team effectiveness
• Recruit, train, and mentor District Managers and future leadership candidates
• Ensure compliance with state and federal lending laws and internal policies
• Serve as a liaison with local and state trade associations and regulatory agencies
• Evaluate and execute branch expansion, relocation, or consolidation strategies

What We’re Looking For

• 7+ years of progressive leadership experience in the traditional personal installment loan industry (Note: Rent-to-own, lease-to-own, or payday lending experience will not be considered)
• Demonstrated success in multi-unit supervision and building high-performing teams
• Strong knowledge of lending operations, underwriting, and collections practices
• Familiarity with state and federal lending regulations and general employment law
• High degree of professionalism and executive presence
• Willingness to travel extensively throughout the state
• South Carolina residency or relocation required (Relocation assistance available)