The Scale
Our client is an established agency currently managing 60+ brands with a team of 25 employees . With 40%+ growth projected this year , they are investing in high-level operations to ensure they scale sustainably and profitably.
- Location: North County San Diego (On-site)
- Compensation: $125k–$145k Base | $160k–$180k OTE
- Team: Hybrid (On-site collaboration in SD + distributed remote delivery teams)
The Mission
- Standardize workflows across onboarding, delivery, and client services.
- Build KPI dashboards for capacity, utilization, and client health.
- Improve resource planning and gross margin predictability.
- Mentor team leads and free up the CEO’s bandwidth for high-level strategy.
- Own the tech stack and optimize tools like HubSpot and project management software.
Who You Are
- 5+ years of operations leadership in a digital marketing or service-based environment.
- You manage through numbers – margins, and KPIs are your second language.
- Experience managing hybrid teams and a track record of improving process efficiency.
- You communicate clearly, build trust quickly, and enjoy working closely with a CEO.
Why This Role?
This is the “sweet spot” of agency growth. You’ll have the autonomy to build the operational foundation for a company that is already winning, ensuring they can double in size without burning out the team.
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