Director of Operations

Overview

Lowcountry Literacy Project (LLP) is a nonprofit organization that equips educators in Charleston, SC, with the training and coaching they need to teach reading with confidence and impact. By transforming classroom instruction during the earliest school years, we help children become strong readers—without relying on outside tutoring—and move closer to a future where every child in South Carolina reads proficiently by the end of elementary school.

The Lowcountry Literacy Project (LLP) is seeking a highly organized, systems-minded professional to build and manage the operational backbone that supports our growing organization.

This role is designed for a systems thinker and builder—someone who creates structure, builds efficient systems, and leverages automation to help a mission-driven organization scale with clarity and excellence.

Working closely with the Executive Director and the Director of Training, this role will ensure that LLP’s programs run smoothly, systems are aligned, and leadership is freed to focus on strategy, fundraising, and instructional quality.

Key Responsibilities

• Build streamlined systems, workflows, and processes that improve organizational efficiency and execution.
• Develop and manage automations (CRM, email workflows, training tracking, reporting systems).
• Integrate platforms to ensure seamless data flow across the organization.
• Serve as a key operational partner to the Executive Director and the Director of Training.
• Help translate strategic priorities into actionable systems and processes.
• Develop and maintain centralized systems and dashboards to track teacher, school and student data.
• Create reporting tools for internal and external stakeholders.
• Improve efficiency and accuracy of reporting for funders and district partners.
• Oversee HR functions, including onboarding and tracking employees and contractor records.
• Establish systems that support a healthy, high-performing team culture grounded in accountability, clarity, and purpose.
• Procure and manage organizational technology, software, and vendor relationships.
• Maintain organized systems for tracking donor engagement, grants, partnerships, and communication timelines.
• Support preparation of grant reports, impact updates, and external-facing materials that communicate organizational growth and outcomes.

Qualifications

• Systems thinker who naturally brings order to complexity.
• Skilled in building workflows and dashboards with automations.
• Highly organized, detail-oriented, and proactive.
• Self-starter who is able to manage multiple priorities and anticipate needs.
• Strong communicator who can support and streamline leadership workflows.
• Mission-aligned and motivated by improving educational outcomes.

Preferred Qualifications

• Experience in nonprofit operations, education, or program management.
• Experience with data systems, dashboards, CRM and project management software.

Compensation and Work Environment

• Salary range $65,000 – $70,000 based on skills and experience.
• Full time (40 hours / week) role in Charleston, SC.
• Two days per week are expected in person and three days per week can be worked remotely.
• Three weeks of Paid Time Off (PTO) per calendar year.

You will be part of a collaborative, fast-growing, mission-driven team. This is an opportunity to build systems from the ground up and shape organizational growth.