Unknown Company

Director of Operations

canonsburg, washington county • Posted 1 weeks ago
Remote Full Time Management & Operations

1 day ago Be among the first 25 applicants

We’re a boutique Registered Investment Advisor (RIA) firm serving a select group of high-net-worth households and corporate retirement plans. With a close-knit team of professionals, we pride ourselves on delivering exceptional service, transparent investment management, and a personal approach to wealth and retirement planning.

As we grow, we’re looking for a Director of Operations who can lead our internal systems, improve workflows, and help us scale efficiently while maintaining our high-touch service model.

Key Responsibilities:

  • Oversee core systems, including CRM (Redtail), performance reporting (Orion), financial planning (eMoney), and billing platforms
  • Manage billing processes across individual and retirement plan clients — ensuring accuracy, timeliness, and transparency
  • Lead process improvement efforts — streamline workflows, document SOPs, and introduce scalable solutions
  • Train and support team members on systems and operations best practices
  • Coordinate with custodians and third-party partners to support onboarding, maintenance, and reporting
  • Ensure data accuracy across platforms and maintain compliance with internal standards

What We’re Looking For:

  • 4+ years of experience in RIA operations, financial services, or retirement plan administration
  • Strong familiarity with RIA tech tools and custodial platforms
  • Excellent organizational skills and attention to detail
  • Comfortable working independently and collaboratively within a small, entrepreneurial team
  • Able to manage multiple responsibilities in a hands-on, dynamic role
  • Competitive salary and performance-based bonus
  • Comprehensive healthcare plan , including medical, dental, and vision coverage
  • 401(k) with employer contribution
  • Generous paid time off and holidays
  • Support for professional development and continuing education

Seniority level

  • Seniority level

    Director

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Management and Manufacturing

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