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We’re a boutique Registered Investment Advisor (RIA) firm serving a select group of high-net-worth households and corporate retirement plans. With a close-knit team of professionals, we pride ourselves on delivering exceptional service, transparent investment management, and a personal approach to wealth and retirement planning.
As we grow, we’re looking for a Director of Operations who can lead our internal systems, improve workflows, and help us scale efficiently while maintaining our high-touch service model.
Key Responsibilities:
- Oversee core systems, including CRM (Redtail), performance reporting (Orion), financial planning (eMoney), and billing platforms
- Manage billing processes across individual and retirement plan clients — ensuring accuracy, timeliness, and transparency
- Lead process improvement efforts — streamline workflows, document SOPs, and introduce scalable solutions
- Train and support team members on systems and operations best practices
- Coordinate with custodians and third-party partners to support onboarding, maintenance, and reporting
- Ensure data accuracy across platforms and maintain compliance with internal standards
What We’re Looking For:
- 4+ years of experience in RIA operations, financial services, or retirement plan administration
- Strong familiarity with RIA tech tools and custodial platforms
- Excellent organizational skills and attention to detail
- Comfortable working independently and collaboratively within a small, entrepreneurial team
- Able to manage multiple responsibilities in a hands-on, dynamic role
- Competitive salary and performance-based bonus
- Comprehensive healthcare plan , including medical, dental, and vision coverage
- 401(k) with employer contribution
- Generous paid time off and holidays
- Support for professional development and continuing education
Seniority level
Seniority level
Director
Employment type
Employment type
Full-time
Job function
Job function
Management and Manufacturing
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