Director of Operations

Philadelphia, United States | Posted on 06/02/2026

• Industry Nonprofit Charitable Organizations
• City Philadelphia
• State/Province Pennsylvania
• Country United States

Job Description

About the Opportunity

212° Titans is partnering with a growing organization seeking an experienced Director of Operations to lead strategic initiatives, optimize business processes, and drive operational excellence across multiple departments. This individual will play a critical role in ensuring organizational efficiency, supporting growth objectives, and fostering a culture of accountability and continuous improvement.

This is an excellent opportunity for a proven operations leader who thrives in fast-paced environments and enjoys building scalable processes, developing teams, and driving measurable business results.

Key Responsibilities

• Lead day-to-day operational activities across multiple business functions.
• Develop and execute operational strategies aligned with organizational goals.
• Establish and monitor key performance indicators (KPIs) to drive performance and accountability.
• Identify opportunities for process improvement, cost reduction, and operational efficiencies.
• Partner closely with executive leadership to support strategic planning and organizational growth.
• Oversee budgeting, forecasting, resource allocation, and operational planning initiatives.
• Build, mentor, and develop high-performing teams and future leaders.
• Ensure compliance with company policies, industry regulations, and operational standards.
• Analyze operational data and provide recommendations to improve performance and profitability.
• Lead change management initiatives and support organizational transformation efforts.

Qualifications

• Bachelor's degree in Business Administration, Operations Management, Healthcare Administration, Finance, or related field.
• 8+ years of progressive leadership experience in operations management.
• Proven success leading cross-functional teams and large-scale operational initiatives.
• Strong experience developing KPIs, dashboards, and performance management frameworks.
• Demonstrated ability to improve processes, increase efficiencies, and drive organizational growth.
• Excellent leadership, communication, and stakeholder management skills.
• Strong analytical and problem-solving abilities.
• Experience working within healthcare, nonprofit, professional services, manufacturing, or other complex operational environments is highly preferred.
• MBA or advanced degree is a plus.

What We're Looking For

The ideal candidate is a strategic and hands-on leader who can balance high-level planning with operational execution. They possess exceptional business acumen, thrive in collaborative environments, and have a track record of delivering measurable results while leading and developing teams.

Why Join?

• Executive-level visibility and influence
• Opportunity to lead impactful organizational initiatives
• Competitive compensation and benefits package
• Collaborative leadership environment
• Significant career growth potential