Director of Operations, Oncology

Description

The Opportunity

This is an outstanding opportunity with one of the top academic medical centers in the country. This position will be a part of a high-performing, quality-focused leadership team in a results-driven, evolving healthcare system. The Director of Operations, Oncology must lead the vison of "From Health Care to Health" by forging strong relationships with the University of Colorado academic enterprise to create an overall entity unparalleled in the United States today.

The Director of Operations, Oncology provides strategic and operational leadership for oncology services, ensuring high-quality, patient-centered cancer care while aligning departmental goals with organizational priorities. This role oversees financial performance, operational efficiency, regulatory compliance, quality and patient safety initiatives, and oncology program growth across areas such as radiation oncology, infusion and multidisciplinary care. The Director uses data and analytics to drive decision-making, optimize resources, and improve outcomes, while leading and developing high-performing teams, fostering collaboration across departments, and supporting long-term workforce succession planning.

UCHlth Anschutz Outpt Pavilion, US:CO:Aurora, Oncology Services Admin

Pay: $63.32 - $101.31 / hour. Pay is dependent on applicant's relevant experience

This position is an onsite role and does not offer a hybrid or remote option

Key Responsibilities

• Directing the department's activities and resources to ensure alignment with the mission, vision, values, and objectives of the department and organization

• Developing and implements departmental goals, plans, and standards consistent with the clinical, administrative, legal, and ethical requirements/objectives of the organization.

• Directing and evaluating departmental operations, including patient care delivery, information technologies, service level determination, and complaint management, to achieve performance and quality control objectives.

• Planniing and monitoring staffing activities, including hiring, orienting, evaluating, disciplinary actions, and continuing education initiatives.

• Preparing, monitoring and evaluating departmental budgets, and ensures that the department operates in compliance with allocated funding. Coordinates and directs internal/external audits.

Candidate Qualifications

Bachelor's degree.

5 years of relevant experience.

Skills and Traits

Strategic Leadership

• Develop and execute long-term service line strategies

• Align operational goals with organizational priorities

• Lead large-scale growth, expansion, and change initiatives

• Ability to think both strategically and operationally

Operational Excellence

• Process improvement and workflow optimization

• Lean, Six Sigma or continuous improvement methodologies

• Capacity management and resource allocation

• Strong project and program management skills

Financial Acumen

• Budget development and management

• Productivity and KPI monitoring

• Revenue cycle understanding

• Cost containment and labor management

• Business case development and ROI analysis

Oncology/Clinical-Specific Knowledge

• Understanding of cancer care delivery models

• Knowledge of radiation oncology, infusion, and multidisciplinary care

• Familiarity with oncology accreditation standards and regulatory requirements

• Understanding of patient navigation and cancer center operations

• Experience supporting clinical trials and oncology program growth

• Joint Commission and healthcare compliance knowledge

• Quality and patient safety oversight

• Risk management

• Policy and procedure development

Data-Driven Decision Making

• Workforce and operational analytics

• Dashboard development and interpretation

• Using data to identify trends, improve outcomes, and drive decisions

People Leadership

• Building and developing high-performing teams

• Coaching and mentoring leaders

• Talent acquisition and succession planning

• Employee engagement and retention

• Managing through influence across departments

At UCHealth, We Improve Lives

Employees are our number one asset.

UCHealth promotes a culture that invests in professional success and personal well-being through a comprehensive total rewards program. *

Recognition

• Performance bonus: UCHealth offers an Annual Performance Bonus to recognize employee contributions to our success in quality, patient experience, organizational growth, and financial goals.

• Performance-based pay increase: The Annual Merit Pay Increase recognizes work performance that meets or consistently exceeds performance standards documented through UCHealth's established evaluation process and accounts for increased experience, skills and cost of living.

• Market reviews: All UCHealth positions are reviewed annually to ensure UCHealth base pay aligns with market standards. Base pay rates are adjusted as needed to stay market competitive.

Health and well-being

• Medical, dental and vision coverage.

• Access to 24/7 mental health and well-being support for employees and dependents.

• Discounted gym memberships and fitness resources.

• Free Care.com membership.

• Voluntary benefits such as accident insurance, critical illness insurance, group legal plan, identity theft protection, pet insurance, auto and home insurance, and employee discount programs.

• Time away from work: Paid time off (PTO), paid family and medical leave (inclusive of Colorado FAMLI), leaves of absence.

• Employer-provided basic life and accidental death and dismemberment coverage with buy-up coverage options.

• Employer-provided short-term disability and long-term disability.

Retirement and savings

• 403(b) plan with employer matching contribution.

• Additional 457(b) plan may be available.

• Flexible spending accounts for health care and dependent day care; health savings account available when enrolled in high-deductible (HD) medical plan.

Education and career growth

• UCHealth provides access to academic degrees and certificate programs to promote professional and personal growth.

• Up to 100% of tuition, books and fees paid for by UCHealth for specific educational degrees.

• Other programs may qualify for up to $10,000/year pre-paid by UCHealth or up to $5,250/year in the form of tuition reimbursement.

• Access to LinkedIn Learning, which offers thousands of virtual courses and seminars, and internal professional development opportunities.

• Employees have access to free assistance navigating the Public Service Loan Forgiveness program and submitting their federal student loans for forgiveness.

*Eligibility for some programs is based on an employee's scheduled work hours.

We improve lives. In big ways through learning, healing, and discovery. In small, personal ways through human connection. But in all ways, we improve lives.

UCHealth always welcomes talent. This position will be open for a minimum of three days and until a top applicant is identified.

UCHealth recognizes and appreciates the rich array of talents and perspectives that equal employment and diversity can offer our institution. As an equal opportunity employer, UCHealth is committed to making all employment decisions based on valid requirements. No applicant shall be discriminated against in any terms, conditions or privileges of employment or otherwise be discriminated against because of the individual's race, color, national origin, language, culture, ethnicity, age, religion, sex, disability, sexual orientation, gender, veteran status, socioeconomic status, or any other characteristic prohibited by federal, state, or local law. UCHealth does not discriminate against any qualified applicant with a disability as defined under the Americans with Disabilities Act and will make reasonable accommodations, when the do not impose an undue hardship on the organization.

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