Director of Operations

The Director of Operations will oversee our Front Desk, Housekeeping, Food & Beverage and Engineering departments. The Director of Operations will also play a key role in the accounting/financial duties for the property.

Essential Functions:

• Focus on front office operation, including training, scheduling, daily duties, etc.
• Tour the operating departments, daily making adjustments as needed via department heads.
• Conduct weekly staff meetings, including weekly training sessions
• Meet all financial review dates and corporate directed programs in a timely fashion.
• Ensure that all department heads maintain budgeted productivity levels and Hotel standard checkbook accounting procedures.
• Develop managers for future advancement through competency training and corporate sponsored training programs.
• Participate in required M.O.D. coverage as scheduled.
• Maintain direct contact with and monitor the development of management trainees.
• Adhere to all Hotel policies and procedures and train new managers to ensure compliance.
• Oversee and assist in the Hotel's budget process as required.
• Ensure that training on Brand Standards is taking place in each department.
• Assist in creating a positive TEAM-oriented environment, which focuses on the guest, through employee development and motivation.
• Inspect rooms regularly (weekly at a minimum) with both the Housekeeping Manager and Property Engineer.
• Ensure complete processing of invoices daily by using the A/P process.
• Ensure that all appropriate information for financial documents is received by the Corporate Office monthly, in compliance with the monthly accounting calendar.
• Ensure the cleanliness and maintenance of the physical property through inspections and preventive maintenance programs with department managers.
• Supervise all F&B personnel.
• Perform any other duties as requested by the General Manager

Source: Hospitality Online