Director of Operations

Director of Operations
Location: Nashua, NH
Salary: $120,000 - $150,000 + 25% Bonus + Benefits
Benefits: Health, 401k w/ 7% Match, Holidays, PTO
Job Type: Full-Time, On-site
Typical Hours: Monday - Friday, 8am - 5pm
Relocation assistance is available

Director of Operations Description

Our client in the commercial lighting industry is looking for a Director of Operations to join their team in Nashua, NH. Reporting directly to the President, you'll lead the day-to-day operations while bringing structure, improved systems, and energy to a growing team.

This is a high-autonomy role for an operations leader who wants full ownership of operations and a direct line to the President, with a clear path to grow into a GM/VP-level role as the company scales. This is a great opportunity to make a meaningful impact on the company's growth and success.

Director of Operations Responsibilities

• Lead and develop the operations team (4 direct reports)
• Establish consistent processes and best practices to improve efficiency and execution
• Own inventory forecasting, material requirements, purchasing, and stock/transfer management
• Lead the implementation and optimization of NetSuite and related operational systems
• Partner with Project Managers to improve planning, documentation, and operational execution
• Identify inefficiencies and reduce unnecessary costs including freight and rush shipments
• Manage the company's safety program and ensure compliance with OSHA requirements
• Oversee product returns, claims, and resolution with internal teams and external partners
• Manage multiple priorities and projects while meeting deadlines and customer commitments
• Partner directly with the President on operational initiatives and business growth

Director of Operations Qualifications

• 5+ years of hands-on experience in operations within distribution required
• Ability to scale and adjust to shifting priorities and changing business needs required
• Experience leading and developing teams required
• Proficiency with ERP, inventory management, or similar systems required
• Experience improving processes and operational efficiency required